Owen and Ken were excellent. They kept me in touch with the process and followup throughout. The communication was thorough and the repairs were professional. 5 stars
4/13/2019
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Subaru
From rescuing my belongings I left behind to sergio reserving a rental car for me on a three day weekend to my car looking brand new when I picked it up I couldn’t be happier. Everyone from the front office to the garage was just so kind and helpful. Really great work with true care. Jennifer C
3/19/2019
Jean H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Easy to work with and schedule, the car was sparkling clean when I picked it up.
2/20/2019
Roberta C. VERIFIED CUSTOMER
Vehicle Make : BMW
We were happy with the body work but could have done without them leaving the trashed rim in our trunk without asking.
2/19/2019
Vannida C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service. Quality work. Thank you.
1/31/2019
Richard C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Outstanding in every regard
9/25/2018
Au Quyen. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was great. The car took a little longer to fix then expected but Sergio was able to inform me with any delays and updates. It gave me a peace of mind of when to expect my car. I would highly recommended your company to my friends and family. Thank you for the great customers service.
6/3/2018
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Porsche
Sergio and my limited experience with Ludwig were very professional in an unusual circumstance involving a part that was unavailable. From day one, Sergio gave me updates and was very courteous/polite throughout the process. I will definitely recommend European Collision Center.
5/30/2018
Rawan Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The team at European Collision Center was overall - amazing. Every single one of them was attentive to our needs, professional and extremely helpful. Our car came back fully repaired and shining. God forbid we ever get into another accident, but if we do, we are definitely returning. Thank you.
2/8/2018
Margaret F. VERIFIED CUSTOMER
Vehicle Make : Audi
When I picked up my car, I immediately noticed my alignment seemed off. I called twice but was brushed off.
1/18/2018
Alex O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff, service, and cleaning of the car were excellent.
12/22/2017
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very courteous and professional
12/17/2017
Carl A. VERIFIED CUSTOMER
Vehicle Make : BMW
I am very satisfied with the way Ken Phillips at European Collision handled my case.
12/9/2017
Ana-marie U. VERIFIED CUSTOMER
Vehicle Make : Audi
They are so professional and work is great I couldn’t ask for more
12/2/2017
Neil D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
They did a very good job and staff was responsive
10/27/2017
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sergio was great. He sent regular updates so I knew when to expect that my vehicle would be ready. The whole team that I worked with was very professional and nice! All around a great experience. Thank you!
10/19/2017
Cathy K. VERIFIED CUSTOMER
Vehicle Make : Honda
Took a horrible situation and made it a pleasant process.
9/25/2017
Ana-marie Y. VERIFIED CUSTOMER
Vehicle Make : Audi
Team was responsive and friendly. Work was done beautifully. I could not have asked for more. Thank you!!
6/29/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Audi
Appreciated the prompt, courteous, attention to detail, and professional service to my Audi Q5. Also approached the timely updates on repair progress, as well as the job completion ahead of schedule. Working with Chris and Jin was a true pleasure.