Customer service was outstanding. Especially impressed with woman at the front desk.
12/2/2017
Alexander M. VERIFIED CUSTOMER
Vehicle Make : Honda
Gloria was so helpful and considerate throughout the process.Chase was also helpful. Our technician(sorry, I can not recall his name)gave detailed updates and that was very reassuring.
The repair took much longer than anticipated,I wonder if this branch is understaffed? My previous repair at the Lexington branch was quicker, but I know there are lots of variables. Overall, well fone????
12/1/2017
Lily H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was very good. They kept me informed most of the time. I wanted Toyota parts only. I’m not sure if all the parts were Toyota. A good number of parts were aftermarket. They look different from the new parts I had in my car. I’m not 100% satisfied.
12/1/2017
Mallory M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything went very well. I was kept updated on everything and got my car back in good time. Gloria was so awesome and helpful!
11/29/2017
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly, professional, and courteous service. Job was completed in satisfactory timeline. Staff kept me informed of progress and made themselves available for concerns. Called back in timely manner. Would highly recommend.
11/22/2017
Ernest B. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly personnel
11/18/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truck looks great!
11/16/2017
Sharon G. VERIFIED CUSTOMER
Vehicle Make : Ford
Gloria at the desk is very good! She was always very helpful!
11/11/2017
Allison H. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job.
11/8/2017
Brad Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have used **** before and will recommend and continue to use them for all my repair needs. Very satisfied!
11/4/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were pleased with the customer service from the beginning to end. You have some great employees. Loved the text message updates, the cleanliness of the shop, the kindness we experienced in Chase and how great the car looked when we picked it up. I had breakfast with a friend today and was able to already highly recommend you. Ann and Rick Graff
11/4/2017
Judith S. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great. However, I received a text the day my car was to be finished stating if it was not ready they would call me. When I arrived to pick up my car, it was not ready and no one had called me. This hopefully was an isolated incident. My car was delivered to my home today which was very helpful. Thank you for making up for that mistake! We will be using your service again!
11/2/2017
Andy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chase handled everything and made it so I just needed to show up. Glad I used y’all.
11/2/2017
Jan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I came in contact with was so nice. You did an amazing job on my car and had it ready when promised. Thank you!!
10/28/2017
Connie B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very happy with repairs, service and the knowledge and confidence of the staff. I was comfortable leaving my car feeling it would be well taken care of. I would use them again.
10/26/2017
Kathy R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very responsive and informative along the way during the repair. Pleasant staff and the repair looks very good. I do have a "slip indicator" dash light on since I picked up the vehicle that I will call about Tuesday.
10/23/2017
Lee M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and repair work!
10/20/2017
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Honda
It is very rare that I have such a great customer service experience as I did with **** collision. Thank you for your smiles, your friendliness and for making this a stress free experience .
10/13/2017
Wade B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service was far better than I could imagine!
10/13/2017
Katharine B. VERIFIED CUSTOMER
Vehicle Make : Acura
Professional
Great communication
Kind
Outstanding work