Horrible unprofessional Customer service. Missed a spot that should have been painted. Electrical parts on door panel were functioning before car was brought in but did not work when vehicle was picked up. I brought it to the attention of the rep who told me that it was an older vehicle and parts go bad. In other words he was blaming me. I was reluctant to even let them look at the broken parts because of a fear that something major would happen to the car if I did.
A State Farm rep who looked at my car agreed that the issue needed to be resolved but I decided to try fix the problem myself because of the inferior work they had done initially.
Worst experience and the most unprofessional experience I have ever had with a repair/Body shop. I will never do business with them again or recommend that place to anyone.
9/28/2017
Sharron W. VERIFIED CUSTOMER
Vehicle Make : Ford
I would highly recommend you to anyone and will refer you to all of my associates.
9/25/2017
Anita C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Satisfied with my experience
9/23/2017
Sheleasa B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very pleased with my service with George he kept me updated always .When I picked up my vehicle I was amazed at the work . I can't thank you all enough for a wonderful job done on a big task !!! Great customer service
9/22/2017
Carl C. VERIFIED CUSTOMER
Vehicle Make : GMC
A great job
9/21/2017
Richard B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great
9/21/2017
Kristen J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian was very helpful with the process of my car repair . Thanks Soo much
9/20/2017
Elisa A. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Car looks good and the lady i jad as my agent was great
9/19/2017
Aaron P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
A pleasant experience with no stress. Great job! If the need arise, Abra will be my choice again. Thanks Team Abra!
9/14/2017
Bonnell Jr. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ron that works at Abra Auto Body with American Family Insurance claims is one of the best and down the Earth person to work with he deserves all the extra that comes with more of the hassle of everyday car damage that happens to everyone's Vehicles daily and is very thorough at not only his job but being a honest person. If there is it ever anyone and I know all the employees there work hard he deserves all the credit for not only my vehicle being fixed but all the others he's assisted also which I know can be stressful please let me verify that on a score of **** to 10 I would give him one trillion if it could be marked on the scale
9/14/2017
Linda G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Just want to say, thank you, my car looks great.
9/14/2017
Annette V. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am pleased with the work that was done.
9/12/2017
Deadrienne T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great team. Very impressed that was continuely update during the process
9/12/2017
Joycelyn M. VERIFIED CUSTOMER
Vehicle Make : Ford
I had a problem and it was corrected.
9/8/2017
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great!
9/2/2017
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This shop is the best I've been to so far very please with every thing and every one thank you so very much.
9/1/2017
Thomasina F. VERIFIED CUSTOMER
Vehicle Make : GMC
Every one was welcoming. I liked getting the daily text message.
I really appreciated the phone calls from Ron Hager giving me regular updates. I was really happy with how quickly the repairs were made. The car looks great!
9/1/2017
Nina R. VERIFIED CUSTOMER
Vehicle Make : Kia
I have received great comments on your work I'm completely satisfied
8/31/2017
Christine M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The process with completely hassle free. Professional from start to finish