****. Front desk service - Welcoming, Respectful, and Professional.
2. Auto fix - Persistent, Careing, Good Communication, and detailed.
3. Final Service - Fantastic
9/28/2017
Craig K. VERIFIED CUSTOMER
Vehicle Make : Ford
They redid a repair paint defect with no hassle. Thanks
9/23/2017
Joe G. VERIFIED CUSTOMER
Vehicle Make : Jeep
great people to work with
9/16/2017
Sarah H. VERIFIED CUSTOMER
Vehicle Make : BMW
Eric Grenier went above and beyond to have my car repaired and back to me in the shortest period of time. Originally the part was to arrive on the 9th for a 3 days fix. The part arrived on the 2nd, car went in on the 3rd and was ready by 8 am on the 4th. Very impressed! Thank you!
8/5/2017
Debbie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service!!
8/3/2017
Patricia B. VERIFIED CUSTOMER
Vehicle Make : BMW
Most of the staff ( Jeff the estimator, most front desk staff) were helpful friendly and great to work with. One front desk person overcommitted to calling me back at a certain time with an update on my car then never called and, when she was called away from work, did not advise any other staff of the commitment she had made. That left me hanging waiting for a call that never came and was very frustrating. The customer service around trying to get my car finished was great. But we rain to a difficult situation in that a problem with warning lights ( that were not showing when the car came in) developed and the shop staff was not able to locate or fix the problem promptly requiring that I drive to my mechanics shop, then back to fix auto and then reqyiring yet another visit to both shops. A lot of my time wasted and was very frustrating.
7/18/2017
Fbi F. VERIFIED CUSTOMER
Vehicle Make : Ford
Always great service and awesome body repairs. Thanks
7/14/2017
Dyer B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Beyond helpful. They dealt with me being and over protective parent so to say. Calling and continuously asking how it's doing. They were super patient and helpful. They did an absolute amazing job. I would 10/10 recommend to a friend. Thank you all for everything. My truck looks absolutely amazing!
6/30/2017
Jason A. VERIFIED CUSTOMER
Vehicle Make : Ford
They always do an amazing job. Very good staff, highly recommend Fix Auto
6/29/2017
Heidi E. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you so much ! My car is beautiful again.????
6/24/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Ford
maybe still look at the repairs
6/13/2017
Dyer B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate all the hard work. You guys are the best! The truck looks absolutely amazing! Thank you for everything!
6/9/2017
Douglas T. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm very happy with FIX Auto. The work they did on my car is excellent. Erik and everyone at FIX were great to work with and made having a damaged car a very PLEASANT experience.
4/6/2017
Stacye W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was super! If I ever had a question, they were on it. What a team! I hope I hope won't need them for a long time, but I know that they will be there if I need them.
3/21/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
As usual; it is always a pleasure working with Eric he is head and shoulders above the competitors. The receptionist is very professional vehicle was delivered ahead of time. Awesome
2/25/2017
Jesus G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good and fast service
12/30/2016
Henry G. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep up the good work! Satisfied customers mean more business and referrals.
Thanks!
12/7/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Honda
Peters was great
10/20/2016
Scott S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pete and staff at Lake Hood Fix Auto were great...