From the beginning until I pick up my truck the front desk make it so much easier.
5/26/2018
Earnest Jhon. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super happy with what they did to my car. It looks so nice. Thanks to jason for helping me out through the process. Thanks to the guys who made itnpossible. I couldn’t be any happier with the outcome.
5/24/2018
Jehu F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was very pleased with the customer service and the repair work that was done. My van was even completed ahead of time. A++
5/12/2018
Matt W. VERIFIED CUSTOMER
Vehicle Make : Dodge
76 days to still be incomplete. At least three times I was told I could pick it up only to then be told it was not ready. The final time I showed up, it was not complete because the detail guy noticed the switch cluster for the door was just sitting in the drivers seat. Was told it would take no more than two hours to put the swithes in, did not hear back for four days. I have paid out of pocket nearly $2,000 for a renatal car since my first covered 30 days was up. Several items have not been fixed, the Geico appraiser at the shop is presenting the list to the supervisor at the shop. Chrome trim is falling off the repaired passenger door, the doors do not close properly, etc... I still have to return for running boards that have not been replaced. The running boards were shoved under the truck in the accident. I can not understand why almost 80 days later they still din’t have them. Thank You, Matt W
5/11/2018
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Jeep
There was a scuff mark on my hood!
5/11/2018
Jose V. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much! Good job! Gracias Amigos
5/5/2018
Erin C. VERIFIED CUSTOMER
Vehicle Make : Ford
Please don’t contact me. My car is great and I’m very pleased with that aspect. My issue was that it took 2 weeks to repair my car when initially it was supposed to be two days. I know that wasn’t firm, because you can’t know what all you need to do before you take it apart. But I was without a vehicle for much longer than I expected and I feel I could have been better informed in the beginning and throughout. I didn’t know that I would need to wait on Geico, or parts to be shipped. I know that things happen and some stuff just can’t be avoided, but I needed to know more information from beginning to end. It would have changed the timing of getting my car repaired. Thank you, Sabrina for being very helpful every time I spoke with you.
5/1/2018
Kevin C. VERIFIED CUSTOMER
Vehicle Make : GMC
The professionals at Fix Auto provided not only excellent customer service but, the quality of repairs exceeded my expectations. Thanks for a job well done! Will definitely recommend Fix Auto to my friends on future repairs.
Kevin
4/26/2018
Doris S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you so very much for your service on my keep, I will recommend your services to my friends. Again thank you very much!!
4/20/2018
Kendall Ford. VERIFIED CUSTOMER
Vehicle Make : Ford
Sabrina was awesome!
4/13/2018
Jeremy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done on my truck looked really good, and you got it done before the estimated time frame. Thanks again!
4/11/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Frustrating experience.
4/6/2018
Randy K. VERIFIED CUSTOMER
Vehicle Make : Honda
I took the survey on my phone and the boxes weren't labeled. I am satisfied.
4/4/2018
Pedro V. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys are an awesome team. It is my first time using your services, and I must say you guys are #**** in my list. You can count on my referral to all my friends. Keep up the good work.
3/28/2018
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Toyota
150% happy with the total experience!! We loved the ease of the process. The "one stop" concept is amazing. The communication was fantastic. All of the ladies up front are super nice. The ones who did the repairs are incredible!! The repairs look amazing!! Thank you for making this such an easy and satisfying experience!
3/24/2018
Gladys L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job!
3/24/2018
Emelia S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful experience
3/22/2018
Stewart V. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate you guys doing great work.
3/16/2018
Amanda E. VERIFIED CUSTOMER
Vehicle Make : Ford
Rena did a great job!
3/10/2018
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
As far as of now, I am satisfied but I didn’t check the new look to my vehicle bumper