Karl (State Farm) and Erik (Fix Auto) were on the car for a very thorough examination of the damage the minute I drove in. They were spot on in their review and estimated cost. The quality of the finished work was factory fresh, and a detailing and car wash to boot. Great job, on time and on budget.
9/16/2015
Jillian M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was fantastic
9/15/2015
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did an awesome job! My truck looks brand new, and the interior detail was a very nice surprise!
9/5/2015
Roger B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service
9/4/2015
Christian T. VERIFIED CUSTOMER
Vehicle Make : Ford
5th Ave is the best shop in Anchorage. The office staff was great making me feel welcome right when I walked through the front door. Erik the estimator handling the claim did a great job, same with the shop manager and the CSR. Stac kept me inform through the process and the manager was there to make sure everything was getting done. This shop is the top of the list and I would tell everyone to bring any vehicle they have to the 5th Ave location. Thanks to the staff of Fix Auto 5th Ave
9/3/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Above and beyond with the interior cleaning as well as the exterior repairs. Very very appreciative
9/2/2015
Martin S. VERIFIED CUSTOMER
Vehicle Make : Ford
thorough investigation, fantastic staff with colossal knowledge of their career fields. super pleased with communication provided regarding my vehicles status from start to finish. Thank you all for your superior service and professionalism!
9/2/2015
Doug O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm so happy with the guys at fix auto they did an amazing job on my truck. Perfect repair job no one can tell it was ever in an accident.
9/2/2015
Lana C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work.
8/29/2015
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff took extra tone to do complimentary paint touch ups
8/14/2015
Patrice I. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service was outstanding! Thanks to everyone that works at Fix Auto for fixing my car in 3 days. I will recommend Fix Auto to my family and friends.
8/13/2015
Duane M. VERIFIED CUSTOMER
Vehicle Make : Ford
Finished quickly, and great customer service!
8/13/2015
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only reason I'm not completely satisfied is because I made sure to give all my contact information and my mother is the one who received most of the alerts. I received about 3 or 4 texts but most of the emails where addressed to my mother and not me. She is on my insurance policy but is not the owner of the Nissan, Sarah C
8/10/2015
Danny S. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very pleased with the customer service, staff was very professional,polite and courteous. I was most pleased about the courteous wash and vac. If I were to get anything fixed again, I would highly recommend your company not only because of quality,but great staff and great communication throughout the while process. Thank you.
8/7/2015
Michael E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Customer service was far beyond expectations. Amazing body work was overshadowed by complimentary services which made me forget why I brought the car in, in the first place.
8/5/2015
Carol S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Highest level of customer service
8/5/2015
Katherine O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service. You guys made the process easier. Thank you!