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Real Reviews from VERIFIED CUSTOMERS
Katie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone at Fix is wonderful. Their customer service is outstanding and I appreciate the job they did on my truck, the constant updates they provided and the way I was treated throughout the entire process. I would recommend them to anyone in a heartbeat. Stacye and Keko were primarily who I dealt with, and they were awesome!!!!
1/9/2016
Ariel R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Loved our experience. Stacey was amazingly friendly and very informative, kept us up to date on the staTua of our vehicle, and even facilitated the return of our rental car!
1/7/2016
Trevor C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Barry was great! He kept me up to date with everything going on and the office staff was great too!
12/31/2015
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Audi
The best ,very nice and explained everything ,very knowledgeable about what they do .fantastic experience .wonderful crew
12/29/2015
Jeanne M. VERIFIED CUSTOMER
Vehicle Make : GMC
Kekoa and the team at Fix took great care of me. The finished my truck 4 days early and it looks great, thanks guys!
12/24/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kekoa is top notch. Kekoa customer service was excellent from top to bottom. The car was repaired, clean, and delivered. Kekoa and the crew exceeded delivery time by completing the vehicle before the estimated time allotted and that in my book that is excellent. That type of service is rare.... Great job!
12/22/2015
Bryan W. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service I received was excellent and I am very happy with the work that was done on my vehicle. I would recommend Fix Auto to anyone who needed to have repaire work done.
12/19/2015
Eric H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very professional and totally kept me in the loop! You guys are way better than Lithia body shop and Kendall Body shop
12/19/2015
Kurt P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great team at fix auto. They were quick and very helpful. The shop manager was always there to answer questions.
12/19/2015
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Stacy and Eric were amazing at keeping me informed at all times. Car looms great. Couldn't be happier!!!
12/15/2015
Carl J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work completed two days ahead of schedule.
12/14/2015
Randall H. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding work and the friendliest staff I have ever been around!
12/11/2015
Jon O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kekoa the operation Mgr and entire staff at 5 th ave did a fantastic job on my 04 Monte Carlo rear bumper damage. They finish the job quickly and above expectations. Thank you
12/10/2015
Pho N. VERIFIED CUSTOMER
Vehicle Make : Ford
The person that help us did a very good job i give them a 10. I will return if i need anymore assistance.
12/6/2015
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was completely surprised by the amazing customer service and the quality of work at Fix on Fifth. Thanks!
12/5/2015
Jelena S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great at keeping you updated of the status of repair of the vehicle and any additional repairs that were not found until disassembly had been completed. Excellent job at quality repair in a timely manner.
11/28/2015
Scott N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fixed quickly and kept really clean. Kept in touch with my cars process, great bit of information as I wait.
11/28/2015
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent, staff were extremely friendly and helpful. The work done made it look like there wasn't even an accident, and they completed the job 6 days before their projected timeframe.
11/25/2015
Celestine L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very pleased and satisfied with the fast paste friendly service. I would highly recommend your loyal speedy service to everyone. Thank you Celestine
11/21/2015
Jared B. VERIFIED CUSTOMER
Vehicle Make : Kia
I am extremely satisfied with my experience at Fix Auto on Fifth. They've gone above and beyond of ANY other auto shop I've dealt with. My car was in pretty severe shape after a woman plowed right into it as it was parked out front of our house. Being a brand new vehicle I was pretty disappointed and didn't think there was much saving it given the level of damage. I read the reviews of Fix Auto online and thought it seemed like this might be a good choice for my repairs-- I'm glad I did! Stayce was constantly in contact with me via text or phone call throughout the entire process, from ordering and delivery of parts to body work and paint, I knew what was going on the entire time. No other shop has EVER done that for me. I'll admit, I'm pretty picky about how my car is handled and don't usually trust anyone else to take care of it the way I would in regards to cleaning and maintenance, but they've done an excellent job with the repairs and it looks exactly the way it did before the accident-- I didn't think that was possible! I think Stayce and Kekoa picked up on my OCD when I asked if I could use a shammy to dry the car off myself and examine the work they'd done (thanks for bearing with me!). They were totally cool with it and wanted to make sure I was pleased with the work. While I was drying the car off I noticed a small dent on the door on the side of the vehicle that wasn't worked on. I told Stayce and assured her I never noticed a dent on the door before this accident as the car was new, garage kept, and babied, and that I felt this dent was related to the accident (whether it was something caused by the accident itself somehow, the towing process, or maybe an accidental bump in the shop that went unnoticed). She told Kekoa and they both took a closer look. Without question, they decided to make it right, and called a dent specialist in to fix it right then and there before I drove off. I was pretty taken back as I was expecting to have to bring it in another day. Within 10 minutes the dent guy was there, and in another 20 minutes the dent was gone. I was shocked. All I have to say is, I hope I don't need Fix Autos service again, but if I do find myself in a similar situation again, I would certainly choose them again. I hope they know how much I appreciate all their work and know that I will certainly recommend them to anyone I know!
11/20/2015