I am unhappy with the way the fender was corrected because now the bumper is not fitting correctly. I immediately expressed my concern because I noticed a gapping from at least 10 feet away. When I brought it to the attention of your employee, he gladly took it back to get “tighented”. It was brought back SLIGHTLY tightened but then I was told that that was the best that could be done. I am unhappy with that part and need that to be fixed correctly or my insurance company will be notified. I called the shop within 20 mins of leaving (about 6:12pm) but shop closed and I was iunable to leave a voicemail.
8/28/2018
Anne K. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was literally he worst experience my husband and myself have ever had with a body repair service. The estimated repair time was 2 weeks. It took over 7 weeks to get the car back, and that’s only because the car was taken to Toyota where they removed all of the aftermarket parts Abra put on the car. Not only that, But even after seven weeks of the car being in custody we received the car back and there were still several cosmetic issues and 2 damaged body parts that they not addressed. One of the parts that we know for a fact was replaced, not just repaired, has a big scratch going through the clear coat. Further there was damage to both the inside of the car and the opposite side of the car from where the accident happened was likely due to negligence and something running into it. Worst experience we’ve ever had. We are going to be contacting our insurance company if these issues are not addressed.
8/24/2018
Deangela B. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing job with all repairs done and friendly service. Thank you!
8/24/2018
Edward W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I think that Abra did the best job that can be done and better than any one else!
8/20/2018
Josie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was impressed with the repairs themselves but it tooo way longer than expected and I wasn’t updated as much as id like
8/11/2018
Celeste D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Super fast and a job well done thank you!
8/10/2018
Savannah V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My turn signal is faster on the side they fixed and my batik light will not light up anymore on the same side they worked on. I think they might have messed up the wiring when they fixed the door and security safety system. Overall, the paint job was absolutely perfect. I'm just now having issues with my lights in the front and back on the side they worked on.
7/30/2018
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Ford
David was an excellent representative of your company. He had foresight to do things that allowed the repair to be completed sooner than expected. This is another reason why if needed i would bring my business back to you.
7/29/2018
William G. VERIFIED CUSTOMER
Vehicle Make : Jeep
good customer service
7/27/2018
Lindsay E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was done professionally in a timely manner, everyone was friendly and inviting. Would definitely recommend to anyone
7/26/2018
Sharon J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I am thoroughly impressed by the service by the politeness of everyone, thanks to you all from the beginning to the end
7/25/2018
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Absolutely enjoyed my experience with Abra! It was very efficient and loved the text message updates.
7/24/2018
Jaime S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service! Quick, thorough and efficient.
7/24/2018
Chasity N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Super fast :)
7/11/2018
Angela R. VERIFIED CUSTOMER
Vehicle Make : Kia
Customer service was excellent
7/11/2018
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous staff and my car looked fabulous!
7/6/2018
Alessandra G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much for answering all my questions. The repair over all looks amazing. The only issue is that my license plate cover was thrown out because it was damaged and not replaced.
7/3/2018
Ronda H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job on the work and paint done on my car. I had nightmares about my car being two toned, but you all blended the paint perfectly. Thank you
7/3/2018
Angela K. VERIFIED CUSTOMER
Vehicle Make : Scion
When I left today, my car was shaking and stalled once, so I called and Stephanie answered. It was right before closing, but she was so friendly and so concerned that she offered to give me her personal cell phone number for over the weekend if I continue having issues. I declined but thanked her and told her I’d call the office and leave a message. The whole staff was great.