Bad customer service from general manager makes me so upset that i would never go back there. He said they don't have to wash my car and that was not required after they did the body works. Also, they make your tires dirty and won't responsible for cleaning it up. General manager is not interested to work with you to make you happy but yet he would charged huge figure 1900.00 for small repair with no customer service skills. Also, I am concern about auto body color of paint not match my orginal paint that still need to check it with my car dealer to make sure. He rejected all your comments and concers with careless attitude. He is more interested taking your money then take care the custmer's needs and concerns.
10/6/2015
Riley W. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you very much. Great job. Much appreciated.
10/3/2015
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job matching paint to my car. Fast and courteous service.
9/23/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
As good an experience as I have ever had with car repair. Friendly, thorough
and professional folks from the front desk on into the shop. My 9 yr old car looked like new when I got it back. Thank you, ABRA.
9/23/2015
Kayla B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was cleaner when I picked it than when I left it. Great job!
9/22/2015
Clay K. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks good as new
9/22/2015
Jawanza S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
From my first encounter with Mr Tims,my experience from that moment was very positive. It's this kind of relationship that will keep your agency with referrals. I surely will be making referrals and will bring my car back for all body work out side of insurance business. Thank you.
9/19/2015
Bryan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work. Very professional and thorough
9/17/2015
Pouyan N. VERIFIED CUSTOMER
Vehicle Make : Honda
The job was excellant, I received clear and thorough explanation by Mr. Schram and Mr. Koop. Job well done. The way that they treated me was beyond my expetation. Thank you
9/16/2015
Juwanthers S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team kept me in touch with me about my car and when it will be ready and time he said it was ready I would like to say thank you job well done.
9/14/2015
Rachel W. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great team. Brandon was friendly & 100% committed to customer satisfaction. Repairs were made quickly & seem to be done well! They even drove it back to my house since I had two sick kids & couldn't take it right away.
9/14/2015
Richard P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great attitude and friendliness by all. A pleasure doing business with you all!
And thanks for daily updates and especially for your support of the Wounded Warrior Project.
9/12/2015
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fantastic job.
9/11/2015
Shawn F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When called re repairs, I was told that some additional damage was found beneath the vehicle and that too would be addressed, but that did not turn out to be the case. I'm wondering why there was a miscommunication.
9/11/2015
Dan G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very helpful
9/8/2015
Rose L. VERIFIED CUSTOMER
Vehicle Make : Dodge
I need to contact abra and my insurance agent. There is a run in the paint on the front that was redone.
9/3/2015
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Ford
THANKS ABRA AUTO BODY & GLASS FOR A EXCELLENT JOB TO MY FORD EXPLORER :) !! LIKE NEW.
9/1/2015
Keri D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for keeping me posted during the process!
8/24/2015
Becky L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience! Quick, easy, great communications, and a great job done!