The staff were all very pleasant and helpful. They thoroughly explained things about the process. They answered all my questions. Margo, Chris, and Robert were very nice to work with. I was rear ended and had to have my rear bumper replaced and the impact bar underneath replaced. They did a beautiful paint job, and it looks like new! They were helpful in getting a rental car set up for me and getting it returned. I would definitely use that shop again if I needed body repair.
4/24/2017
Greg And. VERIFIED CUSTOMER
Vehicle Make : Ford
I would use their service again and recommend it to others.
4/20/2017
Mark A. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate Chris and his willingness to walk me through what they look for, discussing previous work and pointing out flaws that need to be addressed. Thank you for that. Taking time with me shows how concerned they are about my needs. And that speaks volumes.
4/14/2017
Teresa S. VERIFIED CUSTOMER
Vehicle Make : Audi
They quickly got my quote for the work, got my car in fast to make repair and appreciated the total car detail & clean when I picked it up.
3/27/2017
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The paint job on my repair is horrible.
3/27/2017
Jonathan\julia S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am extremely pleased with my experience at Abra. Everyone was very polite and professional. My car was completed in a timely manner and to my satisfaction. I would definitely refer people to them and will return if the need arises.
3/24/2017
Kirsten . VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was friendly and I was kept updated about the progress of my repair every step of the way. The detailed cleaning of my car added to the overall repair job. I would recommend ABRA!
3/22/2017
Angela W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you sooo much! The car looked great inside and out! Chris was great as well. He's customer service skills was outstanding. It made me comfortable knowing my car was in good hands....again thank you everyone!!!!
3/22/2017
Bradley C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional friendly efficient and caring. I will rrecommend Abra in Lebanon ohio to everyone
3/17/2017
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job! Even cleaned the interior.
3/16/2017
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional and were very considerate that I was paying personally for a rental car and got my work done quickly
3/14/2017
Peter B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome team there. Attentive and helpful, and very patient. Good listeners, never made me feel like I was a burden. Great team!
3/14/2017
Joe B. VERIFIED CUSTOMER
Vehicle Make : Scion
The Lebanon Abra Team take Customer Service to a whole new level. Margo to great care in getting all my info and making me feel comfortable. Chris was awesome the way he was very out going and friendly. He also explain the entire process and procedures taken to repair my car. They were also done ahead of schedule by a day. I went to pick my car up today to see Margo going over it a making sure it was just right for me to pick up. When I got in my car to leave I noticed they had all but detailed my interior. Inside and out it felt and looked like a new car. Thanks for all your efforts and great customer service Margo and Chris!!
3/9/2017
Roger A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was told that your work would be excellent! I am pleased to say tthat it was even better than that!!!
3/6/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Saturn
Up and beyond, inside was cleaned as well. Not necessary but I appreciate it. I'm more than satisfied. Thank you so much.I hope I never need that type of service but, if so you would get a call. Thanks again!
3/4/2017
Leatha N. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the staff was extremely friendly and helpful. They were very quick to make my appointment for the estimate as well as getting my car in for the repair. I was kept up to date with the whole process. Very pleased with the work done and the final result! Great company!
2/26/2017
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Ford
I trust Abra with my vehicle repairs always.
2/25/2017
Teresa N. VERIFIED CUSTOMER
Vehicle Make : Mazda
They were so easy to deal with, just very kind and considerate. They sent me a text msg every day on the progress of the repair and it was actually complete **** day early. These people truly want you to be satisfied and that I was! The repair work was above what I expected. They get an A on everything!
2/10/2017
Taylor C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you guys! You were great!
2/4/2017
Ed S. VERIFIED CUSTOMER
Vehicle Make : Ford
If I ever have a newd for body work for my cqc or my businesses vehixles abra will get a call for repairs. Unbelievably quick with service.