While I am happy with the speed and quality of communication and service, I am a bit dissatisfied overall. I noticed two scratches when I arrived that were missed during the repairs. Those were corrected on the spot, but there was a lack of attention to detail there. My bigger frustration was when I opened by rear lift gate and was greeted with a MOUNT of sandy dust. Clearly someone did not clean up after sanding down scratches. While I appreciate the speed of repairs, there was not enough attention paid to details. I shouldn't be vacuuming up the inside of my vehicle because it was forgotten.
5/19/2016
Jeremy W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service- the vehicle looks good as new!
5/13/2016
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding Service!
5/10/2016
Jose B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was vwry smooth and professional. Thanks
5/7/2016
Jill S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Anthony and the rest of the crew were the nicest group of people I've ever dealt with. They took care of my car as if it was theirs. It was a pretty damaged car with a lot of work to be done. He kept me informed through the entire process. My car came back looking like a brand new car. They even delivered the car to me. They went above and beyond what they had to and I'm extremely satisfied. I would recommend this location to anyone that needed their car repaired. I give them a 10 across the board. Thank you guys!!
5/6/2016
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
GREAT JOB
5/5/2016
Lawrence F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
4/29/2016
Russell C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Anthony Golden is right on top of things!
Excellent job!
Quick service too.
4/28/2016
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team was extremely friendly and helpful. I appreciate the calls every couple of days to let us know how things were going. Thanks you for everything
4/24/2016
Susan W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Well I was amazed how fast the repairs was completed.
My car looks great. Everyone was so great !!????????
4/22/2016
Amber P. VERIFIED CUSTOMER
Vehicle Make : Nissan
They made it clear that jimmy would call me updates. He NEVER called me. I had to call him.
4/14/2016
Tammy B. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate the communication with updates on the car being fixed. Communication is so important and the key to a happy customer, thank you!
4/14/2016
Rhonna M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Customer service was a 10 thank you.
4/8/2016
Daniel H. VERIFIED CUSTOMER
Vehicle Make : GMC
Your service and professionalism has been the best that I've encountered. Thank you.
4/5/2016
Mark C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional
4/5/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for getting it done in a day
4/1/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only suggestion I have is to separate your agreement for repairs and payment so if you are not financially responsible, I.e. Geico insured at fault, you don't have to sign both.
4/1/2016
Tameka J. VERIFIED CUSTOMER
Vehicle Make : Honda
Best experience I've had with vehicle repairs. Car looks amazing. I will definitely refer people to Abra.