Everyone was knowledgeable and considerate; we also appreciated the daily status updates. Thanks for a smooth transaction.
9/29/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Service!
9/21/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for pointing out my own user error.
9/20/2017
Eric K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very satisfied with the service!
9/19/2017
Linda W. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was the easiest process ever!! Jeff and everyone (including the girl from Enterprise) were so pleasant and easy to work with!! They got my car done quickly and it looks perfect!! Everyone that I talked to from Geico to Enterprise to ABRA was great! I would totally recommend ABRA to anyone who needed body work done on their car!! Thanks! Linda W
9/19/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Ford
****. Extremely thankful for keeping in mind my "unique" night person schedule.
2. My personal interactions, they tried to understand my needs and concerns, even at, what I feel, my less than clearly expressed feelings.
I will comfortably recommend them to friends and family.
9/16/2017
Marva T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Always friendly
Fast
Great customer service
9/12/2017
Roger S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast courteous service. Estimated 6 day repair completed in 4 days. Awesome. Under promise/over deliver working well for them. Dave, Joe and Malinda? all very good at getting it done.
9/5/2017
Chase M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job on my ram guys! Keep up the good work!
9/1/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair itself is great, however I felt the communication was lacking. My car was towed there Monday 08/21, I signed paperwork to authorize repairs Tuesday the 22nd and was told I would be notified when damage was assessed and an estimate was put together, however I was not kept in the loop. After a welcome text Tuesday I received a text message early in the day Thursday 08/24 about 9am saying my repairs were near completion and they would contact me if any delays occured, the same day as my insurance Geico app suggested completion would be. I called later that day around 4pm and the receptionist told me she didn't know, she would get me someone on the phone who did. After waiting on hold for a while the first lady came back saying the other gentleman was unavailable and they would call me back. I didn't hear anything about it until the next day around 5pm after I was already at work and unable to make it before you close with such short notice. I was informed that my car couldn't be picked up over the weekend so I had to wait until Monday to get it.
8/28/2017
Sara H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for getting my repair done quickly!
8/23/2017
Allison M. VERIFIED CUSTOMER
Vehicle Make : Honda
Love it!
Sorry my car was a mess inside!
Sorry!
Thank you!
Excellent service.
8/22/2017
Robert N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Woo. Awesome.
8/17/2017
Dylan G. VERIFIED CUSTOMER
Vehicle Make : Honda
When I pulled in the driveway and shut my door a piece of trim around the window fell off. I noticed it had a small dent in the trim piece too. As I started looking more around the driver side of my car I noticed a few scratches in the window that was not there before I dropped it off. Also more loose trim around the back door. I really don't undersand how a "reputable" body shop can do such poor work. I thought all of this should of been taken care of since I was not happy with the way my car looked the first time I went to pick it up. You should invest in a quality inspector!
8/16/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Grear customer service
8/10/2017
Damiene N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service on repair plus great coordination with rental car
8/10/2017
Kyra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the little extras like vacuuming my car and taking care of the rental calls.Also for calming me over insurance worries.
8/9/2017
Andrea B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was well done and I appreciated the update by text.
8/8/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done . looks bran new like nothing ever happened
7/29/2017
Tyler M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I am still waiting for the replacement of the taillight; however, I am completely satisfied with the work performed. The extra care to clean the car before returning it was a great touch, and the one day turnaround was a big exclamation point! Thank you for not sticking me with that rental car another day!!