Abra Auto Body Repair of America - Bloomington

The car looks beautiful, and despite a few snags in finding parts the work was still done fairly quickly. The best part of the whole experience was the constant communication. I will definitely recommend this location to people. Thank you.

Greg was really great at keeping me informed while my jeep was getting fixed. Grace at the front desk was also very helpful! A+ service and I will be recommending Abra Bloomington to others!

I liked the daily text update as to timing but the extra notes that the car is fine and not to worry because it's in good hands was annoying. It wasn't my mom it was my vehicle. Definitely appreciated that the car was cleaned. It looked and smelled brand new. It was fantastic to get back in it. Thank you so much for this service. Overall, I was very happy and will refer others to you. Jim Read

Looks great.

I'm normally not one to complain but.... ****. texting me about a survey at 10:32 at night 2. I received a text 9/2/16 at 4:00 that my car was ready. Since I was in the fields on a tractor I was unable to respond by 5:00. The website stated they would be open Sat. 9-12 but closed Mon for Labor day. I called Sat morning but my call was sent to a main office who said they were open. I went to the car rental (30 min away) and told them I needed a ride over to pick up my car but still could not get an answer at Abra. They said Abra was open till noon and drove me over to find a note on the door that stated they were closed. So back to the rental to get that car for another 3 days(4.40 a day after insurance with is no big deal just the principle of it). Now, how hard would it have been to tell me in their text that they would be closed till Tues. or put a message on their answering machine saying they were closed. Was not a good couple of hours on a holiday weekend. 3. My insurance told me if I let Abra repair my car they would deduct 100.00 from my deductible. When I picked up my car Tues morning she charged me the 100.00 and I had to explain that the insurance deducted it for using Abra. No problem but if I hadn't been paying attention I could have paid it.

Very good results and excellent in process communications.

ABRA kept us informed each day of the repair process. They were very professional. They went above and beyond to even vacuum and whip down the inside of our vehicle.

Excellent customer service. Thanks Scott

I appreciated the daily updates via texts about the status of the repairs. My Honda crv looks great. The repair was finished earlier than expected which was much appreciated.

This was a good experience with Abra. I've not had to deal with anyone fixing my car in a long time and this was hassle free. Thank you!

Attention to detail is much appreciated!

Outstanding servive. So thankful for great staff and updates. Will take my car there if necessary in the future. Thanks!

The shop was so efficient and fast thank you for the professional experience . We would recommend them to anyone .The whole experience was a 10

Verry good experience and was kept informed on status at all times.

The lady at the front desk and the man who did the estimate were both knowledgeable and polite.

I appreciated the updates I received along the way. ABRA made it a priority to keep me informed, and my car looks great!

Excellent customer service! I appreciated being kept informed during the repair process. I got my car back way earlier than I thought I would, and it looks perfect!

Gregg and crew exceeded my expectations. Car is like new. Awesome work!

Awesome customer service. Speedy repair and quality repair. Kept informed throughout repair process. Great customer service given by Kyle Spalding!

Car is as good as new. Cleaner on the inside than when I left it. Catching the oil filter problem was above and beyond. Kyle and Greg and the gal in the office were very good ABRA ambassadors. And........ I just loved the regular messages. We will be sending people your way when the opportunity shows up. Thanks!!