Kentuckiana A/B has consistently provided my wife and I with superior service. The working relationship with GEICo is seamless. Thank you.
9/10/2015
Susan K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. I am extremely satisfied with the service I received.
9/4/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The work was completed 3 days ahead of schedule!! Everyone I worked with was very professional and courteous!!
9/2/2015
Audrey H. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Iam really appreciate how y'all kept me well informed about my car by sending me daily text to inform on the repair work and the staff was very nice and show good customer service
8/26/2015
Sheena P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Was always infrom of status of repair and repair was done in record time.
Thanks for the experience!
8/13/2015
Gerrylynn W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Staff was very kind and supportive and the repair work is fantastic. I appreciate how clean my car was upon picking it up. But I did run into a couple issues:
****. I received 2 separate text messaging informing me my car would be ready in about 12 days. It ended up being done sooner, which was great, but people make plans around the information they receive. I was told the text messages are not accurate. If that is the case, I would suggest not sending customers those messages.
2. I had to pick up my car after hours and the keys were not in the previously agreed upon location.
3. I had rented a car through entreprise at the airport, and I was told I could not leave this car at your shop because the airport location does not allow their cars to be left there. I called entreprise myself and was told I could indeed leave my car there. I wish the shop and entreprise would have been on the same page bc that would have made my planning to pick up the car easier.
Just thought some feedback might be helpful. But again, I am ultimately very happy with the repair work. Thank you!
8/4/2015
Douglas S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Friendly and efficient and car was done a day earlier than expected.
8/2/2015
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was done very fast, and well done. Only thing I don't like is my mirror light isn't tight, it rattles. But everything else is good.
7/30/2015
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was very pleasant. The work done on my vehicle looks to be very well done. If any more of my vehicles need to be worked on in the future I will give you a call. Thanks
7/21/2015
Tony C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Since the repair on my liftgate has been completed I am now having problems with water entrance from rain into the interior panel due to a broken component. The vehicle will have to be checked and have further work completed. There were no problems with water until after the repair. This issue was discovered Friday night after bringing vehicle from the shop and encountering heavy rain and wind.
7/19/2015
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Kia
I have to admit at first I was very nervous. But after coming to retrieve my vehicle I must say that I am very impressed with the work that was done. I can't even tell that there was any damage. I have already been singing your praises. I also grabbed a few business cards to pass around. Should anyone inquire about an auto body shop, I plan to highly recommend you all. Thank you to everyone that did an outstanding job on my vehicle.
6/19/2015
Crystal T. VERIFIED CUSTOMER
Vehicle Make : Honda
when I got home with the car my husband put it in the light and we looked at it and there was swirl marks not enough glitter and spotty paint job my husband is furious I called they said I could bring it by tomorrow but he don't know if he wants Kentuckiana auto body repair to fix it tried to contact my Geico representative left a message and haven't heard back
6/15/2015
Sharon J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed. I admit I was ****, as I had never heard of Kentuckian Auto Body. It didn't take long for my doubts to be erased. I had great customer service as well as a great repair job on my vehicle. I would highly recommend to all my friends and I would definitely return to Kentuckiana Auto Body for any future needs. Thanks to Geico for recommending you, and thank you Kentuckiana Auto Body for making everything that Geico promised me a reality.
Sharon J
4/22/2015
Kristina F. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the customer oriented process. I was never inconvenienced, there was constant communication, my concerns were addressed in timely manners and everyone was polite and professional.
4/5/2015
Caroline J. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is the 2nd time we've used Kentucky Auto Body. Both experiences have been great.
3/27/2015
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Both cars had a strong paint odor for a few days. It still has fully went away. HHR bumper cover not fully seated. Had to pop it into place. Mismatched scree on side bumper light.
3/26/2015
Jean B. VERIFIED CUSTOMER
Vehicle Make : BMW
I am absolutely impressed and satisfied with your service. You really care about your customer. You were all so friendly! Thanks again.
2/27/2015
Sean P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very friendly & I was updated throughout the 7 days about the status of my car.
2/24/2015
**** W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Haven't picked up car yet but staff extremely friendly
2/14/2015
Dayron R. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very satisfied with the service I had with my car, there were very fast with the repair process and the personal working there are extremely nice and always finding different ways to help. Thanks again for such a very good service! !