I actually interacted with only the Geico claims adjuster and the Enterprise rental counter, and they were both very courteous and professional. The repairs look great and my car was unexpectedly clean when I picked it up. Great job all around. I will recommend Prime to anyone who asks. Thanks.
3/20/2015
Cathyann K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very gd work and very plesant
3/18/2015
Zhong Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
It's my first time repairing my car here and they did an awesome job repairing the damages on my car. The best thing is they even washed the exterior of my car! My car looks completely brand new! Highly recommended this place!
3/12/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Subaru
My only complaint is that I didn't get any messages until after I got my car back, when I got bombarded with status updates and whatnot
3/12/2015
Polly M. VERIFIED CUSTOMER
Vehicle Make : Honda
It took several days longer to finish my car because the wrong grill was ordered. And when I went to pick up my car, no one had noticed that the trim around my wheel well, didn't fit properly. That too was the wrong part and I had to wait two hours for them to get the correct one and install it.
3/7/2015
Yujin V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys are awsome!!! I know the snows been killing lately, but maybe in the summer months you guys could wash and vaccum the car. Just a suggestion is all! Lexus does a car wash for their customers and some other companies do as well. Overall, very positive experience, really liked the fact you guys texted me the whole way. Keep it up and Ill be a repeat for sure
3/5/2015
Andus B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Terrible service
2/21/2015
Edward S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent job
Car looks perfect
Thank you
2/20/2015
Juliet A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I'm highly impressed about the service and how fast my car was fixed. My car looks really great and very clean. I will recommend Prime to my family and friends. Also they treat customers with respect. Thanks again for servicing my car.
2/7/2015
Markus S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick, easy and painless(besides my deductible!) Everything was done as close as possible to the original parts of my car. Plus everyone, including the enterprise hits were very helpful. Worth the 40 min trip!