Ourisman Chevrolet Of Bowie Body Shop

The work on my car was a job well done

Just want to thank Lara and Alex for their for such wonderful customer service and satisfaction. I don't think I would take my vehicle anywhere else. Oh, and my vehicle looks great too!????

A good job,on time,easy to deal with!

Thanks for finishing my Car on schedule and time. A job well done and I am satisfied. Thanks Bert

I was glad that Mr. Medric Mills recommended me to Mr. Brad Belvaley and he jump right on it and everything was fine and in a timely manner thank Ourisman Chevrolet first all the good service from the maintenance.

I noticed earlier today that there is some type of film embedded into the paint on my trunk and spoiler that I need to return the vehicle to address to see when it can be fixed, this was not I. The vehicle when it was dropped off and note, this is a brand new car and I’m not pleased overall with the results

Thank you

I will not use this company for future service.

I was satisfied with the work ..... but I did have to return for a second visit because they put the wrong Chevy emblem on the front of the grille that was replaced. They put the standard gold Chevy emblem on .... when it should have been the black Chevy emblem. Seeing that I had to do a return visit and drive back to Oursman from Annapolis again. A nice free oil change would make a Chevy customer of a $58K Silverado very happy. And likely to return to this dealer for many many years to come.

My experience with Ourisman Chevrolet's Collision/Body Shop Professional Mike Kakuk was awesome! On Friday, August 17, 2018 I met with Mike. When greeted by Mike I was very impressed by his professionalism. While assessing the damage to my vehicle Mike was very thorough, with taking photos of my vehicle, explaining the insurance claim and repairs process, what the steps were when renting a vehicle and the return process. Mike scheduled a drop off date of Monday, August 20, 2018 during the A.M. He also provided me with the projected completion date of Friday, August 24, 2018, but stated the repairs could possibly be completed prior to the aforementioned date. Mike stated I would be updated regularly on the status of the repairs and as stated, I received the updates and was highly impressed with the process. Mike asked if I had any questions about the process and provided prompt feedback. I'm happy to say, my repairs were completed prior to COB Wednesday, August 22, 2018. The individuals who performed the body work and paint job are awesome and should be recognized for their awesome work as well. Needless to say, Mike's professionalism, interpersonal communication and honesty is an exemplary, testament to what customer service should be. Thanks Mike Kakuk!

The check out process was long. The car was not 100% repaired, there were scratches on the front bar and no front license plate holder. The deductible was covered but it never made it to the paperwork - I had to wait longer. I find it difficult to believe that the car was thoroughly inspected before I arrived.

None.

You all are prompt, and do an excellent job!!!

You guys did a great job. Even smoothed out a scratch that I tried to cover with a paint pencil. Totally unrelated to the accident but I was please to see it smoothed out. So far so good I'm a happy customer.

Ken was great so nice and helpful. The whole process was so easy!! Th am you

Think everyone was professional and made me feel that my business was important

Job well done!!!

I WOULD LIKE TO ACKNOWLEDGE MIKE WHO WAS MY PERSON OF CONTACT. I FEEL MIKE MADE EVERYTHING MUCH SMOOTHER.

Mike lead me through the process from beginning to end. He was extremely knowledgeable, organized and so very helpful to me, a senior citizen.It would be nice if we had more people like Mike in the world.

Everyone was very professional and courteous. The car looks lovely. I am telling everyone I know to go to your place to get their work done. Ken Ellis was a great help to my Mother and I. The car looks new. I can’t thank you enough. The ladies at the front desk did a great job as well. Ronda Skipper and Onda B