My serviceman, Mike, was great! He was thorough and informative. Great experience!
5/4/2018
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike K. was excellent... He provided great customer service.
5/3/2018
Ernest H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you, Ken for your attention and for making this a less painful experience.
5/3/2018
Jeanette M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am 100% satisfied with my repair experience. The repair job looks fantastic and was done so professionally. I am so pleased with everything. The Body Shop Consultant - Ken Ellis was so wonderful. He was friendly & pleasant & very professional. He gave me an estimate on when my car would be repaired & ready to pick up... which he had it ready a day earlier than promised. You can’t ask for any better than that. Ken Ellis was awesome to deal with and he does fantastic work... Inwould highly recommend him to anyone that needs any body work done... Completely professionally. I give Ourisman Chevrolet Body Shop & especially Ken Ellis an A+++... Awesome Job!
5/2/2018
Philip C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work
5/1/2018
Denise B. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service from Jordan and the entire team. Efficient and friendly service all the way. They kept me updated throughout the process and I am very pleased with the outcome!
4/28/2018
Lesia B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service from Jordan, Ken and Diva!! You’ll ROCK!!!
4/28/2018
Steffon E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would recommend your shop to anyone.
4/28/2018
Tanita A. VERIFIED CUSTOMER
Vehicle Make : Honda
Brad Beverly was great! Constantly keeping me informed and was very professional and friendly.
4/26/2018
Richard K. VERIFIED CUSTOMER
Vehicle Make : BMW
I will never send my car to your shop
4/25/2018
Lazaro G. VERIFIED CUSTOMER
Vehicle Make : Acura
This is my second time coming to this repair shop and again I am very satisfied with the service and attention I have received. The repairs were done in a timely fashion and Ken has again been courteous and professional. I would definitely recommend this shop.
4/21/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair to chipping paint originally repaired by you was unprofessional with little craftsmanship.
4/18/2018
Ursula K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Well done truly satisfied thank you
4/18/2018
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Kia
Mr. Mike Kaku and rest of the team that worked my car were very professional. Mr Mike Kaku kept me informed every stage. I will definitely recommend Ourisman Chevrolet to my family and friends. Thanks.
4/17/2018
Walter S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff members for GEICO and the Body shop were excellent
4/13/2018
Laguan W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair work was flawless. But the wash was horrible. The vacuum was messy have done and the windows oh my goodness. Just know I went a paid to get my car cleaned properly due to the coat on the windows. Mike Kakuk did an awesome job on the repairs.
4/5/2018
Ismael M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The labor time to complete an installation was not fair as compared to what Mopar suggests it should take. For example, the running boards installation according to Mopar and a Service Advisor at Ourisman Jeep should have been no more than one hour or .7 labor hour, which as a former mechanic of 20+ years it can be simply done with an air wrench. However, the Chevrolet body shop charged me for four (4) hours of labor. In addition, the other installation was a receiver hitch, which according to Mopar is ****.4 labor hours, but the body shop wanted to charge me almost eight (8) labor hours. Big difference! I would agree that since there is some cutting to the bumper, the hours could increase to maybe one (****) to two (2) hours more, but to 6+ hours - this is an abuse of consumer trust and fairness. So, I told the manager not installed the hitch. His explanation was insulting to what I knew to be true, but I was not going to argue with him. I think I should get some money back for the fair installation of the running boards.
Ismael M
4/3/2018
Kiersten M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was well informed about the progress of my car and it was a very pleasant experience. They handled all of the communications between them and State Farm that I wasnt worried about payments or what would happen next.
3/31/2018
Gail L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was courteous. Kenny kept me informed every step of the way.