The service and staff was thorough, fast, professional and kind. Thank you!
2/4/2016
Anthony J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professionally recieved, person to person communication and a genuine appreciation of my vehicle. Excellent workmanship on the bodywork and the detailing (very clean and neat inside and out) I can't say thank you enough to Ourisman Chevrolet, Debbi or the body shop crew.
Thank you,
Anthony J
1/22/2016
Marc T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very satisfied, even though when I picked up the car the bumper, hood and fender were not aligned. That was taken car of quickly but should have been caught before pickup. Now, as for my G35x that has been in the shop for about 5 weeks now I am completely dissatisfied to the point I wil probably never use the dealership for another services or acquisitions. No updates unless I call and constant excuses after excuse. Very poor customer service and workmanship.
1/21/2016
Sharon T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thanks
1/20/2016
Eleanor W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Previously submitted. I received notification that my car was ready and found the offices closed when I arrived at the appointed time. I left voicemail messages which have not been returned.
12/31/2015
Debra R. VERIFIED CUSTOMER
Vehicle Make : Jaguar
My car had damage that was not there when I left it there. Customer service is poor. Looking for a quick resolution.
12/24/2015
Fred G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I did not like the fact I was notified late Friday evening that my car was ready for pickup. I was unable to pickup until Monday morning and was charged extra for not picking car up. It was after 5 when I got call telling me the car was ready for pickup. I was on a weekend trip and could not pick vehicle up.
12/18/2015
Cwo Johnnie. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff is friendly, courteous and very professional . Delivered repair ahead of schedule. I would recommend to anyone for service.
12/18/2015
Reena M. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast and good work!
12/15/2015
Dahui Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The edges of the bumper that the replaced were rough.
One side of the bumper sealed very tight and the other side was not. One can easily tell that it's not the original. My car is 2013 highlander, quite new.
12/14/2015
Alvin T. VERIFIED CUSTOMER
Vehicle Make : Honda
The work is flawless.
12/9/2015
Carol L. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience was very good so I really Jane no recommendations.
12/4/2015
Maureen C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went like clockwork. You kept me informed everyday as to what was going on and the staff immediately greeted me, knew my name and walked me through the process and answered any questions and concerns I had promptly.it was a good experience if you can have one when a deer hits the car before I've even made the first payment! Thank you for your assistance with my new car.
Happy thanksgiving! Maureen C
11/25/2015
Monique C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Job Well Done! And fast. Thank You
11/21/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Audi
I got my car back after about two weeks. The outside had not been washed and the inside was completely dusty. There was also tape residue left on the fender. I let it go because I understand how busy things get as I am one of the managers at the Chrysler store. However, I walked out to my car this morning after it rained, and you can see waves and ripples in the body where the work was done. I am extremely unhappy.
11/20/2015
Joan R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am completely satisfied with the service and work done on my VW Beetle. Also, Nicole and Rena were very professional and helpful in attentive to my needs.
11/15/2015
Valerie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hi was told that I would receive a text when the work on my vehicle began but didnt. Other than that everything was fine.
11/7/2015
Patti M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work done in a good amount of time.
Thanks
11/6/2015
Edward S. VERIFIED CUSTOMER
Vehicle Make : Honda
completely satisfied- very courteous - excellent service