Headlight does not match other headlight and it also has a defect but they installed it anyway thinking I'm some dummy I'm not pleased
6/14/2016
Cynthia W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thanks for taking good care of me.
6/13/2016
Nadji K. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a very smooth process and Alex and Tara were great. Friendly, professional and knowledgeable.
6/10/2016
Kelly W. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service!! On time and a job well done. The paint job was superb.
6/3/2016
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nothing
5/28/2016
Johnthan F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!! This was my second time at Ourisman in 2 months and they did a fantastic job. They also kept me informed of my trucks status even when my insurance company never returned my calls. Thanks everyone!
5/23/2016
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
5/5/2016
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire Ourisman team and staff was wonderful. I couldn't have asked for better customer service.
5/4/2016
Clarissa C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Yes we're very Satisfied with the service .
Thank you .
4/30/2016
Carla P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was nice and clean when I picked it up. Staff was very courteous.
4/29/2016
Melanie G. VERIFIED CUSTOMER
Vehicle Make : Honda
No complaints at all. Service was outstanding by Debi in the Collision Center. I was impressed with receiving text updates of service. Even more so by the fact that my car was washed and cleaned on the inside as if I had gotten it detailed. Thank you so much for making this trying experience a smooth one.
3/30/2016
Jacqueline F. VERIFIED CUSTOMER
Vehicle Make : GMC
The like that I was informed throughout the process.
3/28/2016
Jack S. VERIFIED CUSTOMER
Vehicle Make : Ford
The color matched well and I amhaving
3/25/2016
Renee W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!
3/18/2016
Bilal S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks
3/16/2016
Angela W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was excellent until pick up time when the paperwork got lost...delayed my departure by 30 minutes...was definitely not express...appreciated the constant updates by text...thx!!
3/12/2016
Paul H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
N/A
3/10/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Debbie the USAA insurance liaison person exceeded my expectations by keeping me updated and informed from start to finish.And to the repair team for the highest quality repairs and craftsmanship. Thank you so much!!
3/3/2016
Ellis B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The updates are great, they keep you aware of what is taking place with your car. This keeps all the guess work out of it.
Thanks
3/3/2016
Stanley W. VERIFIED CUSTOMER
Vehicle Make : Ford
I have no receive my vehicle and was asked about the repairs done. Keep get messages but no time frame when my vehicle repairs will be completed.