Very polite, and prompt work I received daily calls with updates as to the status of my vehicle. 5 star service.
12/8/2017
Diana R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the work on my vehicle. I was please with the results of the work done and equally pleased with your great customer service treatment demonstrated by my representative.
12/7/2017
Alfred B. VERIFIED CUSTOMER
Vehicle Make : Nissan
From the onset, the Office personal was customer service oriented, friendly, and professional. Mike Kakuk (Collision Consultant) exhibited "Customer Service" to the highest degree, friendly, very knowledgeable, and exhibited the highest degree of professionalism. His follow-up e-mails were extremely informative and it allowed me to have up to the minute info regarding the repairs.
12/6/2017
Albert R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was impressed with your Brad,your customer service rep,kept me informed of repairs on my vehicle,and called when repairs were completed,outstanding customer service !
12/5/2017
Norman F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kept informed of progress of repairs....repairs made ahead of schedule....quality parts used....cleaned car inside and out
12/5/2017
Shihcheng H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Delivery on time.
12/5/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Finished ahead of schedule. Great customer service. Greatly appreciate the shuttle ride home also after car drop off.
12/1/2017
Cameron H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really enjoyed the entire experience.
12/1/2017
Mark S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
One thing I really appreciated was Mike Kakuk's excellent communication. He always kept us informed along the way. Even when they encountered difficulties that lead to delays. He sent email updates as well a calling and leaving voicemails. Mike was a top-notch service rep.
12/1/2017
Darryl J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike was extremely professional, knowledgeable and personable throughout this repair process. He provided excellent customer service from drop off throughout pick up.
11/29/2017
Carlos F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job!!
11/26/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Kia
First class customer Service
11/21/2017
Lynn W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You're State Farm representative provided me with excellent customer service and kept me updated throughout the entire process. The body work I had done was excellent
11/12/2017
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Mike kept me up to date with a weekly phone call. I also received emails almost every 5 days informing me of the progression.
11/6/2017
Joan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done!!
11/3/2017
Roscoe J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the whole Oursiman Chevy team, the service, dedication, and reliability makes it a definite benefit to be a chevy owner..special thanks to Mr. MIKE for making my situation easy as Sunday morning..
10/20/2017
Kanitha M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate all of the updates on my car from Brad. He was wonderful and my car looked brand new. Thank you to the whole team who fixed my car, I really appreciate it!!
Thank you,
Kanitha M
10/18/2017
Malik L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mike was awesome! From start to finish he made us feel comfortable. We were informed through out the whole process. We were greeted every time we came to the center. The whole team was great.
10/17/2017
Day G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My estimater Mike was great!
10/13/2017
Raquel S. VERIFIED CUSTOMER
Vehicle Make : BMW
My bumper looks new again and a great job detailing the truck. Excellent job well done. Thank you!