Friend recommended the place and im really satisfied with the results. Very friendly and helpful staff. Highly recommendable to any one in need of mechanical or auto collision service work.
8/31/2019
COREY J. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Read my last email that went unanswered or check yelp in a few days.
8/30/2019
STEVEN L. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything looks great and appreciate the updates along the way.
8/26/2019
DORIS A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Pleasant, friendly. Happy with work/repairs on our vehicles.
8/22/2019
Lunoa W. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Every time i take my car to Franks they do a terrific job
8/21/2019
William M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I am satisfied with the repair job itself. I just think I was put through a lot of inconvenience that was unnecessary. First of all you guys had over a week to order parts to fix my car. I drop the car off on the previously discussed day and time. I drop off the car, and 10 minutes later I get a call saying the parts were never ordered? They had over a week to get the parts. Then the next day I was told that they got some of the parts, but some of the parts went to the wrong location. Are you serious? So now I have to come back when the rest of the parts come in. Okay. So then I drop my car off again. I then get a call that there was more damage than they thought. The radiator bracket had bent too. I know that things like this happen, but you guys had the car in your possesion multiple times before the work was done. Someone couldn't have put my car on the lift and assess the damage, so I didn't have to come back 3 or 4 times before the work was even completed? Your facility is nice. Mary and the rest of your staff is friendly, but that's only part of customer service. Frank's really dropped the **** on me several times. I just wanted to give some feedback. Thanks
8/15/2019
Joe B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
You were straight up & business- like from first contact, wrecks are stressful so nobody likes wobbly stuff. Yu repair looks like new + Yu touched up items on entire car.Gregs text updates thru the repair were valuable. Good job FRANKS/ JHB
8/14/2019
SUZANNE M. VERIFIED CUSTOMER
Vehicle Make : MAZDA
great friendly staff
8/11/2019
LINDA A. VERIFIED CUSTOMER
Vehicle Make : FORD
Excellent job and wonderful people to work with.
8/10/2019
KAREN B. VERIFIED CUSTOMER
Vehicle Make : FORD
Kudos to Mary for her outstanding service, knowledge, and advice! My husband and I feel like Frank's did a great job at a fair price. We will definitely be recommending Frank's to our friends in need of body shop repairs!
7/23/2019
Steve N. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
First time customer and what an experience. The whole process is so efficient. I give Frsnks too marks on everything, ,could not be better.
7/18/2019
LYN L. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
They were so great from start to finish. They worked with my insurance and rental car place seamlessly. As strange as this may sound... best car wreck ever!!! Dr. Lyn
7/10/2019
DIANA D. VERIFIED CUSTOMER
Vehicle Make : HONDA
Awesome job! Y'all were so fast I couldn't believe it. I'll never use anyone else!
7/3/2019
Jake K. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
It's all good!
6/29/2019
GILBERT G. VERIFIED CUSTOMER
Vehicle Make : FORD
Was very impressed with the work done, in a timely fashion. I liked that I was kept up to date with the texts. Thank you to Greg Pool and his patience, his great attitude was very much appreciated!
6/21/2019
STACIE B. VERIFIED CUSTOMER
Vehicle Make : MAZDA
My car looks great and they did a fantastic job cleaning it. Almost like driving a brand new car.
6/21/2019
NOAH A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
We were actually just looking at HOW BEAUTIFUL the Nissan Turned out.
Thank you Mary for keeping us updated about the car. We know it took a little longer than anticipated however We are VERY happy with the job. The Alcala’s
6/20/2019
AARON P. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Fast service, very professional! Thank you!
6/15/2019
Paivi R. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Great repair work!
6/14/2019
**** S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Greg was excellent. He took great care of us and our truck. We will be bringing our vehicles to Franks for routine maintenance, not so routine work and body work. All based on this experience. Thanks again Greg