I liked the service, honesty and friendliness of all staff especially James
4/29/2017
James W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service, informative personnel and constantly kept me informed of their progress.
4/22/2017
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Frank's auto and collision treated me with the upmost respect and did a great job repairing my Hyundai Santa Fe. I will be coming back to Frank's auto and collision if I'm ever in need of my car to be repaired. I would reefer Frank's to anyone looking to have their car repaired. Thank you
4/18/2017
Linda R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Polite and knowledgeable staff. Quality workmanship.!
4/14/2017
Alex A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car came out amazing! Turn around time was super fast and James was excellent in letting me know how things were going and done.
4/14/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Great work.
4/14/2017
Veronica S. VERIFIED CUSTOMER
Vehicle Make : GMC
Janet was very helpful and courteous. The young man who assisted was polite and did a good job explaining the information.
4/13/2017
John O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at Franks A&C were very attentive and courteous. Excellent quality repair and paint job. Felt really good to be taken care of in such a way.
4/5/2017
Adrian D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Awesome service
3/25/2017
Jose R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for the repairs, everything looks great. The washing and detailing of the car was also very impressive. Thanks again !! And also to Greg for keeping us posted on the repairs and the ride from enterprise car rental location. Definitely tell everyone about our experience with Frank's automotive....
12/21/2016
Joe H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very nice shop. Great customer service.
12/14/2016
Crystal R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work.
11/30/2016
Estefania H. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for making my BMW look great again!
4/15/2016
Jose R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for the great service. And communicating thru emails and calls during the repairs were made. Will definitely recommend you to my family and friends on their automobile services. Thanks again and give Kim a raise.
4/6/2016
Randall . VERIFIED CUSTOMER
Vehicle Make : Ford
Professional job Thanks friendly service
3/9/2016
Alex A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly and helpful team. Did an excellent job and in a timely manner! I'm really happy with the results.
7/18/2014
**** W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Gary May is a class act. He treats us like family. He will get all my business and all my friends business.
6/28/2014
Frank S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thu do good work
11/28/2013
Clarissa S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I tried this once and it told me it didn't submit. The repairs were not done correctly the first time. I should have just let it go. Upon my car being returned to me the second time I discovered sandpaper like scratches on my roof of all places. And my center console speaker on top of my dashboard is so fuzzy I can't even listen to anything. Not to mention they didn't even call me when my car was ready the first time, I had to call them about 30 minutes to close to check. Was I punished for making you do the repairs the right way? It feels like it. I feel completely taken advantage of. I'd be surprised if I got a response. I'm so upset about my car it makes me sick.
9/27/2013
Victor K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After i got home today, i looked over the work done at Frank's Collision center over the past two days (August 27-28). Keep in mind this is the third time i've had to take it back since the original work was done in September 2012.
This time they got most of the swirls out of the clear coat, but there were several knicks on the repaired door i asked them to fix and they did not. Also, where underneath where the clear coat delaminated this time, there is what looks like burn marks from too much sanding. I don't have time to keep taking my vehicle all the way to New Braunfels, so i will contact my insurance company (Safeco Insurance, who recommended this body shop) to see who else I can take it to so it is fixed 100% correctly the first time.
--Ryan Kahlich