Thanks for always taking great care of our vehicles!
3/1/2019
Jana M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Thanks
3/1/2019
Danny H. VERIFIED CUSTOMER
Vehicle Make : Ford
They made the process easy.
1/25/2019
Olivia V. VERIFIED CUSTOMER
Vehicle Make : Ford
The Bible says, “ And if anyone forces you to go one mile, go with him two miles.“ Your team went above and beyond. My car looks good as new and returned cleaned and washed. Thank you!
1/23/2019
Marcus M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for a job well done
12/3/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Service was excellent
11/24/2018
Christina U. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing work on my car! Very satisfied with the work and the timeliness of the service.
10/5/2018
Kay S. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff, fast and efficient service! Thanks!
10/5/2018
Clifton H. VERIFIED CUSTOMER
Vehicle Make : BMW
Work was completed on time and staff communicated with us during the processz
9/26/2018
Arlene C. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris Bull is a wonderful Body Shop Manager! He and his team fixed my vehicle perfectly!!!!!!
9/14/2018
Cynthia W. VERIFIED CUSTOMER
Vehicle Make : Ford
Brenda was great in this whole process. She kept me informed and finished the job when promised. Thank you!!
9/8/2018
Joe P. VERIFIED CUSTOMER
Vehicle Make : Volvo
the body work that your body shop did was impressive. The texting feature; keeping me updated day-by-day and letting me know when the car would be ready was great. I was able to schedule my day so that I could pick up my car even a day before it was suppose to be ready.
I would recommend your shop for general repairs if allowed.
8/26/2018
Merve G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you, it looks great!
8/23/2018
Jacque P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The car looks great. The Tommie Vaughn team communicated extremely well through the whole process. They definitely exceeded my expectations.
8/18/2018
Travis B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Brenda was very helpful and did a great job keeping me informed of the status of my vehicle.
8/1/2018
Matthew E. VERIFIED CUSTOMER
Vehicle Make : Ford
Brenda had excellent communication, Larry did great work, and Anita (?) was very friendly. Thanks to the whole crew!
7/15/2018
Reginald W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Brenda was great!!!!!¡!!!!
7/15/2018
William H. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall, excellent
7/14/2018
Mary S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was indeed impressed with the ease of taking in my car recently for repair and then obtaining a rental car right across from one door. Brenda S, who works with USAA at Tommy Vaughn (TV), is/was extremely capable and knowledgable about her field and what we, the customers, needed to do or not do. She made the whole process very easy and we appreciate that. Both TV and USAA have quite an asset in Brenda S. Additionally, the work on the car seems to be quite well-done. We see a Larry T's name as having done a great deal of the repair work and we commend him as well as anyone else's whose name we do not see. Furthermore, we thank TV for washing and cleaning the car for delivery; picking it up and seeing how clean it was made the necessary work and 2 week repair less upsetting. We will be certain to inform USAA that their high rating of TV is justified. Thank you.