A rare and much appreciated professional/organized experience. I have zero complaints!!!! THANK YOU!!!!
3/22/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Overall excellent customer service. Only reason I answered no was because when I arrived to pick up my car, the front license plate holder wasn’t reattached. Once they put it on, it wasn’t the same as the factory installed one so it is now on reorder. Otherwise, I appreciate the daily updates and excellent customer service.
3/15/2018
Garland W. VERIFIED CUSTOMER
Vehicle Make : Kia
Very personable, warm welcome, and friendly. Never thought I would have such a great experience at an auto body facility. Definitely would recommend anyone that needs body work to there car.
3/9/2018
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding work! And Outstanding customer care!
3/2/2018
Javier P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job and were very easy to work with
2/27/2018
William L. VERIFIED CUSTOMER
Vehicle Make : BMW
I’ve been there twice and both times they did in great job.
2/13/2018
Julie W. VERIFIED CUSTOMER
Vehicle Make : Jeep
My jeep looks great after my mishap with Bambi. Time frame was met without any complications and went above and beyond with vacuuming a very messy car and replacing the screws that held my vanity plate of the NC flag on the front as one was rusting. Will definitely recommend Coats repair to my network of friends, family, and coworkers and hope we don't need your services again, but if we do, this will our 1St choice.
2/12/2018
Michelle A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Time for repairs extensive and we were not prepared for. Car inside a mess when picked up.
2/2/2018
Douglas N. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to personally thank Ernie for his professionalism and detailed update on my vehicle throughout the repair process.
1/13/2018
Loretta &. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job!!!!
12/27/2017
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was thrilled with the people and my car looks great. I was a little disappointed with the “detailing” inside looks really good outside not so much. But very pleased with work on car and how I was treated. Will recommend Coats. Just think the word “detail” suggests more than what was done. Thank you
12/22/2017
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work on my car. I appreciated all the updates I received along the way. Thank you!
12/15/2017
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Kia
Very convenient having the estimate , repair and car rental pickup/drop off all in one location. Kept updated via text on a regular basis and repair was done pretty close to estimated date. Even had a nice little play area for my kids while we waited.
12/12/2017
Bukedi P. VERIFIED CUSTOMER
Vehicle Make : Nissan
You went above and beyond the call of duty! My car came back to me better than it went in. Thank you!
12/12/2017
Sharon C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great experience as usual. Really appreciate being kept up-to-date on the status of my car, the text messages were great. Work was great also along with excellent customer service.
12/8/2017
Firas K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Thank you!
12/7/2017
Steven D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Always give the customer the option of oem it CAPA certified parts - even if done through GEICO - with the quality CAPA parts you use the difference is minor-I am completely satisfied with the quality of your work and customer service. Thank you.
11/23/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great communication and updates on my car, looks great, friendly staff, will definitely refer family and friends for repairs
11/21/2017
Jasmine T. VERIFIED CUSTOMER
Vehicle Make : Honda
Best customer service.
11/14/2017
Gwen D. VERIFIED CUSTOMER
Vehicle Make : Kia
Natasha at the front desk was really great each time I came in. Peimon was very nice and courteous. My car was finished before the promised time. Overall I was pleased with the experience. Would definitely recommend.