I appreciated the ongoing communication from Emil. He sent me several text messages with status updates. Your staff was very friendly and well organized. The rental car arrangements made it convenient to drop off and pick up my vehicle. Most of all, I was very impressed with the body work of the vehicle. Your guys did a wonderful job. My experience exceeded my expectations. Please let your staff know they made a great impression with this customer.
4/14/2016
Mark L. VERIFIED CUSTOMER
Vehicle Make : Ford
Emil is amazing. He was in touch with me the whole time during the repair process, and was completely ok with the fact that Andrea had to handle the claim in place of Mark. Very understanding guy.
4/1/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work, excellent service!
3/29/2016
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Emil was very polite. Looked after me well.
3/25/2016
Chris B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just a few minor things to be corrected. Will be taking it back Monday. Otherwise I will recommend them.
3/18/2016
Shubnum M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, polite people! I'm so glad I picked your establishment to get my car fixed!
2/26/2016
Charles S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Danny got my vehicle finished 2 days ahead of schedule. Great job!!!
2/19/2016
Johnnie C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good job
2/14/2016
Yolanda P. VERIFIED CUSTOMER
Vehicle Make : BMW
My contact person Mr. Kenny was nice and very friendly.made my experience much more pleasant.
2/11/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Guide tube not fixed at time of pickup. Also greasy rag had been used to wipe glass.
2/10/2016
Scott H. VERIFIED CUSTOMER
Vehicle Make : Audi
Very nice work. Thank you.
2/3/2016
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Buick
Service was top notch and staff was very curteous and polite. Car seems to be running great and looks good. I trust it will continue to do so.
1/27/2016
Heather W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kenny and staff was awesome. So quick and professional!
1/22/2016
Theodore W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kenny was outstanding!!! Time for repair was incredibly quick and beat expectations. Accommodating me for after close pick up was extremely considerate from Paula. Couldn't ask for better.
1/7/2016
**** D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so impressed when I saw the car and they finished earlier than they told me. They really did a great job and I would like to bring my car in anytime I have a problem thanks to Kenny????.
11/27/2015
Edward D. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair to my 1999 Suburban was done well. I am the original owner and will be keeping it. So the quality of the repair was important.
11/24/2015
Veronica A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job. Thanks
11/8/2015
Amy L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Check engine light came on the next time I started the car. Picked it up at around 1pm. Drove less than 5 miles to work. Parked till 4:40. When started light was on. I called the body shop and explained. Sonic just had 60000 mile check at Classic about 5 days before accident. Was told somewhat rudely to take it to Service but if it was not related to repair I would have to pay for check. Called Service was told that yes we are open till 6:30 Transferred to service advisor. No we can't do it now (it was 5:25). The technicians leave at 5pm. This was a very frustrating experience.