Great customer service
Was worried my 2019 wouldn’t be the same
It came out perfect
11/8/2018
Maria C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job guys. Thanks.
8/23/2016
Kristen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
All of the necessary repairs were made to my car. Excellent customer service, kept me informed throughout the entire process. Henri was great!
4/20/2016
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated the friendly and fast service. Thank you for fixing my car so quickly. It was a very nice touch vacuuming and washing the car after it was repaired. I'm not happy that someone hit my car, but I'm glad I had the opportunity to take it to your business to be repaired. Thanks for an exceptional experience.
4/19/2016
Paulo P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job , I am happy , give step 8
4/14/2016
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I'm very grateful for all your help. The service I received was efficient, my interactions with staff were pleasant, and I was informed at every step of the progress on my vehicle. It definitely makes the whole experience of hurting my car less painful for me!
4/14/2016
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The vehicle isn't completely fixed. The reverse sensors don't work. Haven't talked to Carl's our Geico about it yet though. I'm sure it will be taken care of.
4/11/2016
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was invoked in front end accident and something not out the power to head lights and was told they wasn't fixing bcuz..I needed to prove theaccident did it..I was invoked in a front end accieny...that should be morethen a enough prove...prove to me It didnt...they where working before the accient
4/10/2016
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I am very pleased with the service I received from you. My car looked amazing inside and out upon pickup. I would definitely recommend you. Happy Customer.
3/29/2016
Ricki K. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone I spoke with was pleasant and helpful. My SUV was repaired quickly and can't out perfect. I would absolutely recommend Carl's Collision to a friend or family member. Thank you!
3/22/2016
Brian R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was not completely satisfied because I had to take it back but Carl's fixed my issues and now am completely satisfied. It was just a hassle that it wasn't done right the first time and I had to take time out of work to take it back
3/19/2016
Jessica P. VERIFIED CUSTOMER
Vehicle Make : GMC
The speed and professional service were a breath of fresh air in society where courtesy has gone out the window. I thiuroghly enjoyed my experience with Carl's collision as a company and with all the employees that helped me.
3/15/2016
Louis C. VERIFIED CUSTOMER
Vehicle Make : Acura
Happy experience..Thanks
3/12/2016
Tanya D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was highly impressed with the level of customer service provided by the team. I had paid by card when I was stuck in traffic and the keys were going to be left in my car. I was going to leave rental car in drop box. I could not find the drop box and a staff member on his way home for evening volunteered to take the keys to the office for me. We got in the car and found that we could not open the passenger door from the inside. I went to see the staff who were still in the building at 6:30pm and I was expecting them to tell me to come back which would have been difficult since I live in Martha's Vineyard. Instead they took the car to the shop even though their work day was done. They invited us to sit somewhere more comfortable and offered us TV as well as bottled water and even asked if we wanted the water warm or cold. They apologized for the inconvenience and thanked us for our patience. They were just so friendly. The staff who answered the phones while my car was there was always friendly and helpful as well. I was highly impressed with the service overall and thought the "wow" factor was delivered. Thank you.
2/28/2016
Arthur S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job I wouldn't take my truck anywhere else
2/18/2016
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job very fast
2/17/2016
Caitlin S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This wad the exist repair I have ever had to do.
2/11/2016
Carl B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
very good job and great service will recommend this body shop to anyone I know thank you
1/29/2016
Phillip B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I felt like they went out of way to make me feel satisfied and I will definitely tell other people