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Real Reviews from VERIFIED CUSTOMERS
Phillip J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
This was my first time having to deal with an accident and I can't imagine the process going any smoother. As my main contact thru this process Tj was amazing at keeping me posted and letting me know if there were an potential changes in the timeline to completion. I would like to thank the team one last time for a great job and let them know I feel my car feels like new which is extremely comforting after seeing the state it was in when I took it in. Thank you!!!
7/11/2014
Brandi A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent, quick service that exceeded my expectations.
7/11/2014
Rick G. VERIFIED CUSTOMER
Vehicle Make : Ford
TJ was great!
6/28/2014
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Scion
My car looks great. It would have been nice if they normalized my power windows. I appreciate them telling me my oil was low. Interior of car very dusty. Receptionist was very nice...love her. Overall very satisfied!! Good job everybody!
6/27/2014
Denise D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very pleased to get text status updates on my car repairs daily. I was also ha apt with the efficiency of the staff. Jeff is very polite and kept me informed. My car looked brand new again, so clean and polished. Thank you foe excellent service! D. Dumas
6/26/2014
Richard S. VERIFIED CUSTOMER
Vehicle Make : Ford
They were prepared to help with everything for me: insurance and car rental. Thanks
6/26/2014
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Please note that I was satisfied with the professional service that I received. I was initially told that my car would be ready on Friday but later I was infirmed that it would be ready on Monday. I did not hear any progress during Monday until I called late in the afternoon to find out what time my vehicle would be ready. If there were to be any improvement I might suggest that a progress report be given in the text to let me know that in fact the vehicle would have been ready very late in the afternoon. I had anticipated that since the vehicle initially was going to be ready on Friday I thought it would be ready early on Monday and that there would be no problem. All people involved were very professional very kind and very friendly and I have no complaints and those regards. I am most certainly would go back to Capital Collision and would suggest to any of my friends that if they should need your services to go there with confidence you guys were all great!!!
6/24/2014
Richard E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing service!!!! The car looks great and the customer service was second to none!!!! Thank you Capital Collision!!!!
6/24/2014
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job.
6/18/2014
William A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks guys. Job well done as usual. Hope I won't need to bring my car in again. :)
6/14/2014
Jim W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff was great, glad to answer all my questions. The work was excellent.
6/12/2014
Guy B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jeff and the crew are awesome
6/1/2014
Jerry M. VERIFIED CUSTOMER
Vehicle Make : Subaru
TJ was great. I appreciate being kept informed throughout the process the work that was done looks beautiful. Couldn't be happier!
5/31/2014
Edgar D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for a great job. Everyone at your shop was very kind and helpfull. I have passed this to USAA. Thanks again Edgar Doolittle
5/30/2014
Vaaia G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate the professionalism and the text updated on my vehicle. The extra time and work and attention to detail is wonderful.
5/23/2014
Karyl M. VERIFIED CUSTOMER
Vehicle Make : Honda
They did the work in a quick time frame, shorter than they told me. I was very pleased and the work looks great.
5/23/2014
Tommy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
TJ was very professional and in the end, the entire CC team delivered outstanding customer service as expected.
5/21/2014
Debra S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looms better than it did when I bought it!! And you can't even tell it was ever wrecked!! Thank you for doing an outstanding job on my baby!!!
5/21/2014
Sara R. VERIFIED CUSTOMER
Vehicle Make : Scion
Great communication! Great final results!
5/17/2014
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Honda
Satisfied with the repair. Didn't think they did such a great job washing the car though. Lot of swirl marks.
5/16/2014