Thanks for going the extra mile and doing the repairs fast. Excellent customer service!!!
3/12/2016
Gayle R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From start to finish, I experienced professionals who were sincerely interested in helping to make my experience a good one. I wouldn't hesitate one second to recommend Capital Collision to anyone!
Thank you!
3/11/2016
Bernie G. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes. I asked your estimator about a recommendation to fix a non-body repair item and your estimator was very helpful in guiding me to a reputable shop in my area. Thanks!
3/9/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work completed quickly. Thanks.
2/27/2016
Mark S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very friendly and fast.
2/27/2016
Loni M. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate how easy the process was to get my car fix. Additionally, I loved receiving updates via text. The best part was my car was ready 4.5 hours earlier then expected! Thank you!!
2/27/2016
Sassa S. VERIFIED CUSTOMER
Vehicle Make : Ford
They were polite and fixed my vehicle very quickly.
2/27/2016
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Work not completed. Now must bring in for another day to have it done correctly.
2/25/2016
Frank S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did great job! Very friendly serve very competent body man Shane!
2/25/2016
Willard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. I especially liked the update postings to my email. Thank you.
2/19/2016
June H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything about this experience was easy and stress free. My car was fixed in less than a week and it looks great! I really appreciate the professionalism and integrity of every person with whom I had contact at Capital Collision. Thank you!
2/13/2016
Lynda E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. .very professional.great office staff...I will recommend capital collision to my friends
2/12/2016
Dan M. VERIFIED CUSTOMER
Vehicle Make : GMC
I did notice one thing though. The work looks excellent, but being a firefighter, I am incredibly detail oriented. The front bumper is gapped just right on the driver side, in regards to the wheel well lining up with the bumper, but the passenger side is about 3/4 inch foreword from the front quarter panel in the wheel well. I don't know if there is normally a little bit of a gap on either side, but it usually would be equal on each side. It either needs to be slid over 3/8, and the gap will be equal on both sides or maybe there is a way to line it up perfectly, I don't know. Maybe the part wasn't OEM and that is just the way it's going to be. Sorry if I'm nitpicking, I'm sorry, but in my line of work, inches and seconds can mean life or death. If there is no way to adjust it, then I can live with it. It still looks amazing, and service was fast and excellent. Thank you, Dan.
2/11/2016
Sharon C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone went out of their way to help me. Much appreciated John's terrific help in getting my car rental set up at Enterprise
2/11/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Honda
As I responded in my text response, there's no heat in the car and the temperature gauge jumps to the top. I'll be calling tomorrow to reopen the claim. I've already turned in the rental car, so it'll be interesting to see how long the fix takes, and if I need to pay for another rental.
2/2/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The updates were very well done. Capital Collision was prepared when my vehicle came in. The repairs were completed on time even though additional damage where found.
1/31/2016
Gretchen A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job, thks for finishing ahead of schedule.
1/29/2016
Raquel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well, I ended up waiting prix 30 min for my car to get finished up after I was told it was done and waiting. Also, my car still smells like grease. It smelt very bad yesterday when I picked it up and still has the grease odor. My 6 yr old didn't even want to get in it because of the smell. Yes, he is melodramatic but still. It stinks. The car looks great.
1/29/2016
De France. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional start to finish.
1/23/2016
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved getting updates via text. Super friendly staff. Great interaction from everyone I dealt with.