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Real Reviews from VERIFIED CUSTOMERS
Nancy F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied.
1/13/2017
Lori B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job and it was finished quickly. Thank you again Lori
1/12/2017
Gary K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service....fixed to my satisfactio!
1/12/2017
Dave E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you , it looks great !
1/11/2017
Uriel I. VERIFIED CUSTOMER
Vehicle Make : Saturn
The car was not ready. The hood air deflector was not installed, failed to clean the hood, radio did not work, and the car did not turn on. I was told that they will continue looking for an air deflector and to take in the car for cleaning. The radio was do to a fuse. I am still concern why the car did not turn on. I will see if this continues.
1/10/2017
Brenda T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I am satisfied with the repair work, however, the overall condition my Cadillac SRX was returned in was unsatisfactory. Upon getting in the vehicle I noticed a rather strong off putting perfumed scent permeating inside. It reminded me of carpet shampoo. Next, there was a noticeable white circular mark on a new rubber floor mat that I had folded & placed in the back of the car where the hatch is. Since the repair took place on the exterior door why would there be a stain left on the interior mat and an obnoxious Scent inside? Also the car was not washed well or vacuumed and looked dirty. Road grime and dirt & heavy dust covered the roof, sides, wheels & wheel wells, fenders, grill & front-end and bumbers. The lower half of my car remained filthy despite being told it was washed. It is obvious just a quick rinse or once over was done. The interior didnt appear vacuumed either. I can honestly say my vehicle has never been returned in this condition, looking so shabby & dirty from any body shop. It tells me as a customer that there was no attention paid to detail or overall pride in workmanship. Sincerely, Brenda T
1/9/2017
Mary R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone that worked with me on the car repair was easy to talk to and answered all my questions. From Noemi who provided the estimate, Avery and Zack that drove me in the shuttle, to the staff at the front desk as well as those that performed the work, I will highly recommend this business to friends and family.
1/7/2017
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent service from start to finish. Quality repair.
1/4/2017
Randy G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Looks great! Thank you
12/30/2016
Neil B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your automated updates did not correspond with what was really happening. Your office people on the other hand could tell me exactly what was going on. The staff went the extra mile to make sure my truck was fixed right
12/26/2016
**** K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Color match is a little off
12/24/2016
Francisco F. VERIFIED CUSTOMER
Vehicle Make : Subaru
great service
12/22/2016
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very polite, very clean facility.
12/22/2016
Susan T. VERIFIED CUSTOMER
Vehicle Make : Honda
Timely, thorough, friendly, clearly and frequently communicative with updates, looks beautiful.
12/16/2016
Christian H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done brilliantly and the desk staff was great about communicating everything. Price wasn't too bad either.
12/14/2016
Brian N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Top class service. Car looks great!
12/14/2016
Cwo Douglas. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very professional!
12/13/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Capital Collision's customer service was excellent. The repair was done in a timely manner and everybody was spot-on with their communication anytime I had a question. Very much appreciated
12/13/2016
David K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff were great, including Anthony, the shuttle driver, and the front desk staff. Thank you!
12/13/2016
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Kia
While the car looks good, and I appreciated the email updates, the work took a week longer than originally stated.
12/10/2016