The people at Capitol Collision were extremely careful do the best possible job. Quality control was excellent.
8/1/2021
Dave S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work and quick. Truck looked like new
8/1/2021
Kitty T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service including cleaning before taking it home.
7/23/2021
Robert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service! Fine job of repair!
7/17/2021
Elizabeth J. VERIFIED CUSTOMER
Vehicle Make : Honda
Well-organized, good job.
7/15/2021
Terry T. VERIFIED CUSTOMER
Vehicle Make : GMC
Great team - very clear and concise - everyone seemed to care and made it an easy repair! Work was done great so a perfect 10 from me
7/11/2021
Linda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people at Capital Collision Inc are very professional and treated me with utmost courtesy. They’re great at communicating any changes in the initial bid and how much time is needed to fix my car. I’ve used Capital Collision Inc several times and have always been satisfied.
7/10/2021
Randall C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience
7/9/2021
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kayleigh was great. She kept me informed all along the way now my repairs were progressing and when to expect my car back. She is an asset to Capital Collosion.
7/8/2021
Kamilla M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My main concern about the repair was the rear left sensor working again. I came to pick up the car on Tuesday when they said it would be ready and brought it up again and they just checked it then and it wasn’t fixed. I spent half a day taking it to Toyota only to be told the bumper bracket was not repaired sufficiently to allow the new sensor installation. I had to return the car for further repair. I was told I would be called back today to be told the status of the repair. I was not. What was originally a half-week repair is now over a week. Yet I receive a survey asking me how was my experience as if I have my car back.
7/8/2021
Melinda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was outstanding! Initially, he not only told me they could do a good job, he showed me a sample of what they would do! Way to go. The end result - beautiful & far exceeded my expectations. I appreciated the prompt courteous service and the end result. Will definitely come back. Thank you all.
7/7/2021
Virginia B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Perfect service...
7/5/2021
Michael L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repairs that were requested.... were done to perfection.
BUT.... the very day we got the car home... after a 20 mile drive from Capital Collision to our home...we noticed a scratch in the paint on the left rear door... that was NOT there prior to the work being done by Capital Collision.
This is a vertical scratch, not a horizontal scratch. It appears something fell down, against the door, and scratched it. NO dent, just a scratch in the paint.
Again, this was NOT there prior to the work being done by Capital Collision.
When we picked up the car, we carefully inspected the area of the car where the work that was requested had been done....and again....the repair work was done to perfection.
We felt no need to inspect other areas of the car, as the car was spotless, other than the work that we requested your shop to do.
Once we parked the car in our driveway, admiring the quality work done by your shop... that is when we discovered y scratch in the paint on the left rear door.
Beyond upset, and how would we convince you that your shop guys had made the scratch ?
Car has not been driven since we returned home from your shop....as my wife is that upset about this scratch.
Michael L
7/3/2021
Aiesa J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always a great experience. Staff are super friendly. Work is always superb. Wasn’t happy about having to have my car fixed, but the folks there made it a notably painless experience, which I appreciated. Will always recommend.
7/3/2021
Jerry K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was a small job, done quickly...great employees....
7/2/2021
Mark D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job and staff were very helpful Everyone went way beyond what was expected