Excellent, friendly customer service and quality work. Would recommend in a heart beat.
5/11/2022
Paula L. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very helpful walking me through every step, cannot thank you enough, keep up the good work!
5/7/2022
Devon S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for the excellent service.
5/5/2022
Robin M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Please be sure to communicate time frames from the start. I was told a week, it took over 2 and I was unprepared for it. Once I complained about that, from that moment on communications were spot on and the work was stellar. It's back to being beautiful
5/5/2022
Alan N. VERIFIED CUSTOMER
Vehicle Make : Mazda
I am extremely pleased with the service and the completed repairs. The entire staff is very helpful. Kevin was fantastic at keeping me informed during the process. Naomi and Kyle were also very helpful.
5/4/2022
Maryann D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle looks better than new since Capital Collision, Inc. replaced the back door and bumper of my Rav4!
5/1/2022
Eric H. VERIFIED CUSTOMER
Vehicle Make : Ram
Awesome work with no issues. Thank you. Eric H
4/25/2022
Dustin P. VERIFIED CUSTOMER
Vehicle Make : Kia
There was a welding burn left on the floor matt passenger side small but visible and paint debris left under passenger seat
4/23/2022
Melissa J. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service!
4/21/2022
June R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Doors still not locking. Have to use key to look and unlock car.
4/15/2022
Skylar E. VERIFIED CUSTOMER
Vehicle Make : Honda
The fog light on my 2020 civic was not replaced. After ****,800$ of work. And not replacing the bulb.
4/10/2022
Bridget S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how the team worked to get my car ready in time for its service appt as requested
4/8/2022
Steven A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The best people, best service and excellent final results on the damage of my car. They kept me informed daily, the met the deadline and where just a pleasure to work with. They coordinate with the rental service, making that even easy!! Staff really care about their customers. I am a lifetime fan of Capital Collision!
3/28/2022
Julian A. VERIFIED CUSTOMER
Vehicle Make : Honda
Naomi was awesome!
3/27/2022
****S. VERIFIED CUSTOMER
Vehicle Make : Audi
I highly recommend Capital Collision, they kept me up to date through the whole process.
3/27/2022
Janessa M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When I picked up my car, I didn’t realize that my tail light was out until the following day. I called capital collision to let them know they told me to bring it back in and they could fix it in about 5 to 10 minutes so I went on my lunch break and I ended up being 30 minutes late getting back to work even though my lunch break was an hour long. They said that they had fixed it so that evening I looked at it it still wasn’t fixed so I wasted my time and gas money going in when it never got fixed. I called them the following day and told them that it still isn’t fixed and they claimed that they were they used a recycled lightbulb that’s why it wasn’t working said that they were going to order a new one and it’s now been about a month since that happened and I am still driving around without a tail light. Technically you guys gave me not a street legal car. Besides that the quality of the repairs are great but overall I am very disappointed in how terrible the customer service is. I will not be returning. The customer service area needs to have some work done. Very disappointed in how I was treated and how the whole process went with communication.
3/24/2022
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service and quality repairs!
3/21/2022
Richard A. VERIFIED CUSTOMER
Vehicle Make : Acura
I spoke with Kevin regarding the little issue. Call if yo ou wish.
3/20/2022
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Audi
Your service is excellent. Thank you.
3/19/2022
Diana B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good work! Fast, reliable, respectful and just really awesome job! It looks brand new!