The dent repairs were done nicely, unfortunately the paint job is littered with dirt and contaminants. The finish work/ quality was just not there. When I picked up the vehicle the interior was dirtier than when I dropped it off. It was filled with dust from sanded filler. I had an issue with a missing door molding but JR was super helpful and promised to right the wrong. I spent several hours post repair cleaning it up just to uncover the flaws. I nerdy and it rained before I picked up my vehicle but the amount of polish residue left on the paint was excessive. It almost seems as if it wasn't finished.
7/15/2015
Richard C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much to the O'Rielly Collision team! I can not express how happy I am with my repaired car. It looks amazing, and I couldn't ask for better service!
Thank you,
A VERY satisfied customer
Dominique
6/26/2015
Darren T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
JR was awesome! Everything about my experience With O'Reilly Collision center was exceptional. Thank you so much for an extremely quick rerun of my Cadillac. Awesome job! You are now my #**** choice for collision repair.
6/17/2015
William K. VERIFIED CUSTOMER
Vehicle Make : BMW
Picked car up in green Valley, side molding not installed properly, coming off. Car was poorly cleaned, both outside and out, grease on drivers set. And parts where required to be ordered, no word on timing for installation.
Hank was very nice and professional.
William K
6/12/2015
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lynn was great! Very satisfied.
6/6/2015
Benjamin N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast service with a smile. I never felt out of the loop nor did they ever make me think like this wasn't the best service in Tucson. From the second I pulled in I was greeted by name and had my rental car waiting. Repairs look spotless.
6/5/2015
Ross H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys are an amazing company who takes care of their customers in a professional manner. As long as my wife and I live in tucson, we will not buy a car anywhere besides O'Reilly!
5/29/2015
Aaron R. VERIFIED CUSTOMER
Vehicle Make : BMW
The automatic reverse power mirror is not working. It tries to work every now and then but generally appears defective. I haven't called about yet but a call would be great, as I use that feature a lot.
Thanks!
5/2/2015
Helen R. VERIFIED CUSTOMER
Vehicle Make : Honda
Walter was awesome! He was kind and took great care of my car. I was so happy to have my car back and it was even sweeter when it was super clean inside and out. Thank you for taking care of me from my insurance to getting back my keys.
Lisa
5/1/2015
Debbie F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks to Lynn in the Collision Department my car was fixed without a hitch, lol! Thanks again. My car looks beautiful!
4/25/2015
Griselda B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with the service very nice ppl..
4/16/2015
Ron R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for fixing my vehicle, Thank you for the wash.....You are my first choice for minor and major repairs..
4/14/2015
Betty Jo. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with the repair and service I received at O'Rielly Collision Center. Everyone was very efficient and nice. Everything progressed quickly and was explained very well. Thank you very much.
4/12/2015
Yvette L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was ready when stated, plus washed , vacuumed and the leather was oiled...very impressive!
4/10/2015
Karen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lynn and all the staff members who helped me in the process were very kind and professional. Lynn did a great job keeping me informed with updates during the repair. The process was seamless, and I appreciated the ease of rental car on site pick up/drop off as well.
4/9/2015
Tanya P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm always please with the results when other service there
4/9/2015
Rhonda R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lynn Ruter did an excellent job explaining the damages and repair processes...text messaging kept me updated on progress and I feel confident the repairs will keep the vehicle in excellent working condition for years to come...thanks
4/6/2015
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team went above and beyond. I was "wow"d every time I spoke to someone there. Lynn pretty much took care of EVERYTHING for me. The other associates who I just walked by seemed friendly. It appears that there is a high moral here! Lynn answered all of my questions and gave me many emails and updates along the way. I stopped by unannounced once to see how things were going and Lynn immediately assisted me and actually showed me the car! Then everything was ahead of schedule. William from services dept was even helping me and talking about certain maintenance work that he would recommend. I found a -100 deductible coupon on the site and that is what made me go with this business! Now that I had the outstanding service from Lynn, William, and Devon (Enterprise associate), I will be sure to be back!