Very friendly and helpful staff. I feel they communicated very well.
10/7/2016
Felecia A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was great customer service and care. I'm very impressed. They did an excellent job on my vehicle!
10/7/2016
Julie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Personal attention was nice.
10/7/2016
Robert E. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent customer service! Thank for a great experience.
10/7/2016
Yvonne M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the friendliness and the updates through texts and emails! I also appreciated the quick turn around on responses to my emails!! Thank you for making me feel like My car was the upmost importance to your team!!
Thank you!!
10/7/2016
Anissa B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lynn was awesome to work with. Thanks again
10/5/2016
James F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was so fantastic - great service - great people
10/5/2016
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service!
10/1/2016
Beatrice W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Not timely with delivery of car to Green Valley as it was ready in Tucson. On Friday, but was not available in Green Valley for customer puck up until late amin day afternoon. This caused customer to have to postpone pickup until back in town Wednesday afternoon. Customer forced to take rental car for additional 3 days. I have no idea if car has been done to my satisfaction or not as I have been out of town on business since 9:30 AM Monday.
9/28/2016
Roger W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The repair is beautiful - but the communication has been terrible! I really appreciated the text messages received during the work being done but the information was not accurate and reply texts were not read or acknowledged. I received a a text at 5!24 stating that the pick-up anticipated and scheduled for 4!00 was now moved to the following Tuesday. Communication was very lacking. Baring the poor unreliable communication, I'm quite satisfied.
For further information -feel free to call.
Dr Roger W
9/28/2016
Andreas P. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job.
9/28/2016
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Only thing about this visit is that I was not updated on the progress of my vehicle. Otherwise, very good
9/27/2016
Linda C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Would be completely satisfied once I get appt with subaru to deal with airbag dash light. Apparently I have to go there to resolve this from the new door put on. I understood you were making appt but I would do it if I knew you wanted me to. Let me know, ****-****-xxxx. Linda
9/24/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lynn was awesome and my car never looked better
9/23/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fantastic service and support from the entire O'REILLY team. SpecI also kudos to Lynn and Henri.
Rich Brache
9/20/2016
Kimberley B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service, especially Lynn and Alberto
9/10/2016
Sean H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Was very professional and was done quicker than I was told
9/10/2016
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The O'Reilly Collision Center staff are amazing. Lynn and Henry went out of their way to keep us informed of the progress of our vehicle. It was greatly appreciated. Our vehicle was completed ahead of its projected completion date. This was our first time at the collision center. It was an awesome experience. Thank you all for your attention to detail and kindness.