Not your problem but you might want to use/have a different car rental agency. The girl at Enterprise gave me quite a hassle over my having my service dogs in the car to the point of it being a violation of the ADA Federal Law. Had to contact their Corp office to file complaint about it. I know we will Never use them again and will let other Vets know to avoid them.
12/1/2018
Martin P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job Great communication
11/30/2018
William T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had an excellent experience.
11/25/2018
Dustin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It looks excellent.
11/9/2018
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
great job
11/6/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great personal customer service and my car was finished ahead of schedule!
11/1/2018
Elijio C. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was completed on time with excellent quality.
10/28/2018
**** H. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great! Excellent job.
10/25/2018
Caldwell Construction. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The truck looks like new! Really appreciated the updates.
10/24/2018
Paula J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They lost, and did not know they did, my front mud flaps. I was told by Paul on the phone that the final price was $8200. But when I picked up the car it was $8740. I was not happy. Then I had to go get a cashiers check. Paul never told me to get a cashiers check in all his calls. I have never had to get a cashiers check for any dealer or body shop I have used in Maine. I have paid cash for c vehjicles and written personal checks. I am not happy about this. I have been taking my cars to your shop for 5 years. That may change soon.
10/19/2018
Joann H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly staff. My questions were answered when asked. My vehicle looked amazing.
10/16/2018
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My advisor, Paul, was patient and helpful. I felt that my concerns were addressed. I was also pleased that the final costs matched the estimate. Nothing hidden and nothing that wasn't made clear to me. Thank you. I felt I was treated fairly. And I will use this service again if needed.
10/13/2018
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am beyond happy with the repairs that were done to our van. We are a family of 7 and there for really rely on our mini van. When we Got in an accident the only place I wanted to go was O’Rielly. I had the pleasure of meeting Mr and Mrs O’Rielly a few years back and thought they were amazing people. Super happy to have our old but loved van back in our family and safe to drive again. Thank you!
10/13/2018
Jorge A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul and Albert at orielly collision repair did a great job repairing the rear end of my Toyota. The technicians did an outstanding job my car looks brand new from the rear.
10/9/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
2nd time I've taken my truck here and will continue to do so. Great bunch of qualified technicians
9/25/2018
Geoff G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Right on , sharp employees. Thanks . Ill see , and trust for now , all is put back together properly .
9/22/2018
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Paul was a pleasure to deal with!! He kept me updated on the progress and was always there to answer any questions. Your entire team did an outstanding job!!!! 100% COMPLETELY SATISFIED!!! THANK YOU!!!
9/21/2018
Kristy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were great,from start to finish. Thank you for your courteous,professional service.
9/18/2018
Chaurice C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Neither on of us smoke. When Brian inquired about why our truck was WREAKING of cigarette smoke he was told to take it up with our insurance carrier. Inappropriate response! Our insurance carrier was NOT responsible for smoking in our vehicle, YOUR staff was. This needs to be rectified. I don’t care HOW our truck is cleaned but it needs to be done at YOIR cost. I am HIGHLY sensitive to smell. We don’t smoke for a reason. I am curious to see what type of response we receive, especially based on the fact the department manager refused to come speak to Brian.