My car looks great. The people that I dealt with were helpful,respectful and informative. Thanks for making it such a stress free experience!
4/27/2018
Richard D. VERIFIED CUSTOMER
Vehicle Make : BMW
The only thing I found, was dirty stain on passenger front seat.
Other than that all is good.
3/5/2018
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Overall great service and repair work.
2/9/2018
Linwood W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Outstanding quality work and customet service. Would highly recommend this shop to anyone.
2/3/2018
Cindy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes please feel free to contact me and I can definitely explain to you why I was not totally satisfied
1/31/2018
**** B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very prompt and positive response from staff. A pleasure to work with. Thanks
1/26/2018
Darla M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people were all great, very customer focused and made the whole interaction pleasant and easy. Thank you!!!!!!
1/10/2018
Wesley M. VERIFIED CUSTOMER
Vehicle Make : Honda
Robert could not have been better to me. I was received very quickly and very friendly! I wish tell all my friends about the great services that I had with the best collision service! Thank you Thompson Cadillac!!
11/29/2017
Jane D. VERIFIED CUSTOMER
Vehicle Make : Buick
Robert is a great communicator-in spite of it taking a week longer than expected, he kept us well informed
11/19/2017
Aparna K. VERIFIED CUSTOMER
Vehicle Make : Ford
Robert was excellent.The repairs were great!
11/18/2017
Monica L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love Thompson Collision! They always finish on time (or sooner) and their customer service is phenomenal. I rexcommend them to all my family/friends.
11/1/2017
Kristen M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
You were one day later than you promised and failed to communicate. I had another repair at my dealer (which wasn’t USAA recommended), had a loaner car, and it was seamless.... AND USAA reimbursed me on the spot just from a few pictures. I will not be using you again.
10/27/2017
Neal H. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent job, very happy.
10/23/2017
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was not satisfied with the outcome of the color...
10/16/2017
Manley W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Had to do it over the second time. Paint didnt match and not cleaned up
10/8/2017
Casey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unresponsive, delayed timelines and repair not complete when arrived to pick-up vehicle.
10/5/2017
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Buick
All were polite and professional
10/4/2017
Lily K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick turnaround and consistent communication
9/28/2017
Rodney W. VERIFIED CUSTOMER
Vehicle Make : GMC
No need to call, I'd rather speak directly with the head of the body shop.