Great communication on the repair process. Very professional.
10/5/2018
Denise K. VERIFIED CUSTOMER
Vehicle Make : Buick
Jamie the receptionist very helpful and kind.
Robert was awesome just as he was before!
That was why I came back. Only collision shop I will use
10/4/2018
Charles U. VERIFIED CUSTOMER
Vehicle Make : GMC
Robert and Jaime were very helpful. I appreciate them fixing my truck!
9/29/2018
Susan E. VERIFIED CUSTOMER
Vehicle Make : Buick
Michelle was great. She kept me aware of what was going on with my car even though it took longer than I expected for repairs to be completed. Things kept coming up that needed to be have an adjustment to the original estimate. The last was confusing as the car was there for five weeks and been taken apart and supposedly put back together before additional work was needed. Just glad to finally have my car back.Hopefully no more repairs needed before lease is up.
Thanks to Michelle for leaving car out so I could pick it up yesterday.
9/26/2018
Melanie E. VERIFIED CUSTOMER
Vehicle Make : Buick
Very pleased with overall experience the service was nice and efficient and my car was done sooner than planned !
9/25/2018
George B. VERIFIED CUSTOMER
Vehicle Make : GMC
Timely
Friendly
Professional
9/17/2018
Walter W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was kept totally informed all the way through. The completion date beat the estimate by one whole day. The car looks great. Thompson staff are wonderful to deal with. Thank you!
9/13/2018
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I haven't picked up my car. Therefore I am not able to comment on my overall repair experience. Why do you think I have my car?
9/12/2018
Jose V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Thanks
9/12/2018
Gary And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficient, effective, and lovely job. I also appreciated that you interfaced with my insurance agent and car rental agency to make the process seamless! Thank you.
9/11/2018
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Friendly positive accommodating personnel...
Wonderful place to have your car serviced !!
Will definitely return when needed !!
9/10/2018
Fredrick P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Robert is amazing and receptionist is so friendly.
9/10/2018
Ashlee B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Robert was the best! He was extremely communicative and helpful through the whole process. I greatly appreciated it! Plus my car looks awesome!
9/8/2018
Rita K. VERIFIED CUSTOMER
Vehicle Make : GMC
Robert was amazing-very professional!
9/7/2018
Nicholas W. VERIFIED CUSTOMER
Vehicle Make : Mercury
The best in the business!!!
9/7/2018
Neily B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Loved the updated texts. My rep was helpful and engaged
9/5/2018
Kristy D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you!
9/5/2018
Hannah T. VERIFIED CUSTOMER
Vehicle Make : GMC
The team made this first time experience very easy. Jaime was really nice and informative. I was happy that I had the opportunity fill out and submit all paperwork prior to dropping off my car. Robert kept me up to date with all progress and I received daily emails with status updates. I didn’t know what to expect but I am very satisfied and impressed with the level of customer service and communication.
9/2/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Buick
Nothing but better communications
9/1/2018
Wanda P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Robert and the ladies in the office we're awesome!