Excellent job and paint match. My car looks like it has never been in an accident.
7/15/2016
Elliott D. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the third time I have had a vehicle repaired and each time the results and service were exceptional. I will not have my vehicles repaired anywhere else!
7/10/2016
Janie G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thompson cadillac has always completed their work with professionalism.
7/6/2016
Demondrie R. VERIFIED CUSTOMER
Vehicle Make : BMW
My driver window has stopped working since the repair and now I can't even roll my window up
7/2/2016
David R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very happy with Kristy and her team ! Really appreciated the text updates too . I had heard Thompson Cadillac had a great collision repair shop and that is how it was for me. David
7/1/2016
James J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job at communicating when and how progress of vehicle is going.
6/29/2016
Eleanor A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, competent, great follow up, no waiting. Everyone made sure things went smoothly.
6/29/2016
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done!
6/29/2016
Nancy K. VERIFIED CUSTOMER
Vehicle Make : Kia
I know I had to return because of fluid leakage; however you did a great job on the things you had to fix. This is the second time I have had an auto in your repair shop in the past year and a half.
Staff and everyone at desk are all very courteous, especially Michelle.
6/28/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thompson has always been my "go to" for anything auto collision related ... I have referred just about everyone I know.
This time we seemed to be out of step ... Original schedule continued to be pushed, without so much as a call to alert.
I make it a habit to always validate my calendar... Confirm meetings, etc ... So, following-up in my standard manner, I learned of the slowed progress ... It happens but, the customer should not have to promo for an update.
When contacted that my car was ready, I took off work ... Returned the rental and arrived ready to pickup my vehicle ...
Only ****/2 the work was completed ...
I was asked to drop the car off the next morning and did so at 7:30 ...
Again... No update and I was left checking on progress ....
Finally at 4:45, I was picked up by the shuttle to get my car.
Upon arriving at the collision center, I walked areond my car and reviewed the repairs.
Note: repairs complete but, all the trim pieces had not been put back on and the car had not been washed.
This was finally corrected by the gentleman in the paint booth ... Great guy.
Am I satisfied ... Work looks good and I know it is covered ... Am I happy ... No.
6/27/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Buick
Car looks great...just like new...and about what was estimated in price. Thanks
6/23/2016
Lin J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really like working with the collision repair team....they are so professional...pay attention to the customer's concerns and above all take the time to "listen". This is a first class operation worthy of recognition by Thompson executive/owner management.
Lin J
6/10/2016
Beronica J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciated all the time that Bryanna and Krissy spent notifying me of everything concerning the repair of my Altima. Very informative! I am really pleased, so far so good! Thank you. Would surely recommend your shop. Please thank the technicianstoo.
6/10/2016
Carol M. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was my second experience having repair work on my vehicle. Again I am 100 percent pleased with the process, start to finish. I will return in the future if needed, and will recommend you to friends.
6/9/2016
Karl B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair has not been completed
5/25/2016
Carrie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the text to say my van was ready earlier than expected that was very helpful and much appreciated!
5/24/2016
Laura J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
At the end of the day I was satisfied with the work done in my vehicle.
5/24/2016
Oris L. VERIFIED CUSTOMER
Vehicle Make : Scion
They did an excellent job...the car looked just like it did when we pulled it off the new car lt! Great place to take your car when there are damages!
5/19/2016
Chaneta J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and Thompson updated me often about the progress. I was very, very pleased. Thanks and Blessings.