My main complaint is with the online status on your website. It is not working. I tried using the work order number and then using my name and phone number. I did this on several days and kept getting message that there wad no status info available. On each occasion I called and was informed on status
5/11/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the excellent service!
5/11/2017
Connie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service from very courteous, helpful employees. Appreciated the text updates, too.
5/10/2017
Jose Q. VERIFIED CUSTOMER
Vehicle Make : Honda
I was treated good and they did a great job with my car. I am really satisfied with my car.
5/5/2017
Rupaul L. VERIFIED CUSTOMER
Vehicle Make : Honda
Alex did a great job keeping me informed and the car was ready on schedule and looks great. Thanks!
5/4/2017
Olivia H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was more than pleased with Service King. The staff was personable, friendly and on point with everything. I would definitely use Service King in Gaithersburg, MD.
5/2/2017
Justin D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Courteous staff. Excellent work.
Thank you,
Justin
4/28/2017
Ada S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great and service
4/27/2017
Pl T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair looks like the original equilment.
4/20/2017
Eric L. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome!
4/19/2017
Courtney G. VERIFIED CUSTOMER
Vehicle Make : Honda
First time taking my car to Service King and the customer service was expectational. Everyone was so helpful and nice. Alex was the service guy that kept me updated through the whole time my car was getting fixed. Matt, the manager there at the location I took my car was very helpful and understanding. I would highly recommend Service King to everyone!
4/18/2017
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I'm very happy with the repair job and especially the wonderful customer service. Alex was especially helpful and kept me well informed throughout the process. Thank you Alex!
4/15/2017
Rose Anne. VERIFIED CUSTOMER
Vehicle Make : Subaru
Alex **** did a fantastic job in addressing all of my questions and concerns. He was thorough and knowledgeable. Also the customer service he provided was outstanding. This was my first experience with Service King and I was glad to be treated like a great customer. Thank you Alex and team!
4/14/2017
Wendell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with your professional and courteous service. Thanks.
4/8/2017
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very efficienct. Thanks again.
4/3/2017
Ted B. VERIFIED CUSTOMER
Vehicle Make : Acura
It is not complete at this time???
4/1/2017
Olga F. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely wonderful service.
3/31/2017
Anthony O. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a very good job with my car. It looks new again. Ian, Gretchen and Andrea provided us with outstanding customer service. Thank you Service King!
3/30/2017
Dorothy F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Entire office staff was very helpful and kept me informed.
3/25/2017
Yoseph H. VERIFIED CUSTOMER
Vehicle Make : Honda
Your customer service office has excellent service. So far the technical repair work looks fine. Just to mention I only have to tighten loosely connected battery terminal which I believe has been forgotten by mechanicks.