Frankie made the process so smooth and easy! He was professional and pleasant to work with. The receptionist was also welcoming and amicable.I wish customer service everywhere was more like these two!
8/3/2018
Vithool I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent services
8/3/2018
Emilio C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
8/2/2018
Brian P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Top shelf customer service. Neat clean
8/1/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job! Hugo was awesome, kept me informed, the work quality was top notch
7/28/2018
Bobby V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Need to check car more closely for black spots when car is delivered. I had to do some cleaning when I arrived home. A couple of spots by rear window did not come off.
7/28/2018
Luong N. VERIFIED CUSTOMER
Vehicle Make : Toyota
We’re very disappointed with the service. The delivery was 4 days late, was told it would be ready on Friday 7/20, and it was not ready until 7/24. When we came to pick it up, the car has old parts with bumper full of scratches, the joins are not aligned with gaps. Obviously we had to reject it. Another day wasted. We had to leave work early to pick up the car and still have no car now. This has been taking for more than a month at the shop!
7/25/2018
Isabella W. VERIFIED CUSTOMER
Vehicle Make : Mazda
The paint job was very poorly done. You can see the uneveness of the white paint against the black bumper. I have pictures.
7/25/2018
Maria D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Hugo was awesome! He kept me posted throughout the whole process.
7/19/2018
Sylvia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service !
7/14/2018
Isabel Sam. VERIFIED CUSTOMER
Vehicle Make : Honda
Hugo provided great service
7/12/2018
David P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Happy with the service!!! A++++
6/23/2018
Rafael E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good customer service and front desk Bella very professional
6/23/2018
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sam and Bella were great to work with. Communication was clear and timely. The repair timeline expectation was 7 days but the vehicle was repaired in 4 days. Quality of the repairs are great along with a detailed cleaning after.
Thank you
6/22/2018
Ada S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service skills from everyone :)
6/22/2018
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Kia
Hector helped me through the whole process. He kept me informed on what was needing repair and how long it would take for that repair to be complete. The repair was done in the time frame we talked about and looks brand new. Thanks to everyone at Service King for the great work and customer service!
6/21/2018
Myron H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service person was excellent
6/21/2018
Latashia B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I GIVE sam 100% ACROSS the board
6/20/2018
Deborah L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I picked up my car on 6/9/2018. To be honest I was disappointed in the paint match. I told the man who delivered my car to me about it and he said all bumpers look that way. I went home and looked at my other cars, a Suburban a BMW and a Mercedes and none of them have that discrepancy. Please have someone call me. ****-****-xxxx. I krft this same message in my first response to the text.
6/11/2018
Chun Y. VERIFIED CUSTOMER
Vehicle Make : Honda
From receptionist Stellar to specialist Sam, they are really nice, very helpful and did wonderful work, I really appreciate it!