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Real Reviews from VERIFIED CUSTOMERS
Julie H. VERIFIED CUSTOMER
Vehicle Make : Jeep
You finished it early and e erything looks good. Thanks
12/17/2015
Richard B. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the 3rd time we've used your service and it has been an excellent experience every time.
12/14/2015
Tracey M. VERIFIED CUSTOMER
Vehicle Make : Buick
I am completely satisfied with Service King's service. I also want to specifically mention the exceptional customer service by Dorian Ross. He is a plessure to work with.
12/10/2015
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I appreciate the quicknes sof my repair. It seemed like it was going to take longer but finishing it earlier than expected was great.
12/10/2015
Ferdinand S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied with service
12/1/2015
Cliff K. VERIFIED CUSTOMER
Vehicle Make : Ford
We have a 2015 escape that was rear ended. service kng had our vehicle a month for 5200 in damage. We we were promised the vehicle on several different dates. When we finally went to pick vehicle up the lift gate did not work correctly, service king kept the vehicle and took it to their dealer ( unable to fix ) we were advised to take it to our own dealer ( really so when you cannot fix a problem service King pushes the repairs on the customer ) . Also the remote start ( factory installed ) does not work now and the full perimeter alert audio sensors also do not work. We are feeling we got got substandard service and we were not kept nflrmed as to the delays in getting our vehicle back and when we got the vehicle back it still falls on us to complete the repairs now that's customer service service King has failed its customer in this instance and the answer I do not know take it to another dealer on your own, the experts at service kng passed on this vehicle and gave the customer back a vehicle that's was not not fixed. I can be contacted at ****-****-xxxx Clifford Kleszcz
11/24/2015
Jinnie D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Once we resolved once issue. They kept me completely up to date
11/20/2015
Scott M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Bill was the one who worked on my car, he was very nice and polite. Always gave me an update on my car and what repairs were needed so I never had to wonder what was going on or when it was going to be finished. I will recommend to people I know to come here and get their car fixed. Thank you very much.
11/19/2015
Linda F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Once again Service King did an outstanding job on my car. You are so awesome and the entire team as well. The work on my car is superb and I thank you so much. The customer service is the BEST!! Thank you, Linda F
11/14/2015
Berran S. VERIFIED CUSTOMER
Vehicle Make : Kia
It was a great job.
11/12/2015
Bryan L. VERIFIED CUSTOMER
Vehicle Make : Honda
Bill my rep was great. Following up with all the progress of the repairs, setting up my car rental with Enterprise. I was very impressed.
11/12/2015
Michael A. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service and communication
11/11/2015
Cornella S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Dorian is always pleasant of course I appreciate how fast they had finished my car and the work that was done is perfect thanks guys
11/8/2015
Cornelious T. VERIFIED CUSTOMER
Vehicle Make : GMC
Fabulous job in such a short time, most satisfied.
11/7/2015
Darlene D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Rhonda is the best. She is prompt, efficient, professional, courteous and friendly. I am a repeat customer. Twice in a month. Rhonda and the great work is why I came back. My cars look awesome. Thank you very much, Darlene Doute
11/7/2015
Rhonda J. VERIFIED CUSTOMER
Vehicle Make : Ford
Bill went above and beyond to identify the problems caused by the accident. He worked tirelessly to make sure I got my car back sooner tjan promised. The workmanship was excellent.
11/6/2015
Urvano C. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick service.my car was in and out in one day.
10/31/2015
Angela H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
10/31/2015
Cuong N. VERIFIED CUSTOMER
Vehicle Make : Nissan
The email and text updates were great and customer service, though I was led to believe everything was be done on time. Instead, it was way overdue. It's understanding to a point. I chose Service King because my insurance recommended it. I agreed, despite how far it was. Knowing it would be this late, I will probably choose a closer area for service next time that was recommended by other people. Repairs are satisfactory. I also wished they at least gave me a summary of what they planned to do after I signed it off and reading it later.
10/30/2015
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great and exceed my expectation on how quickly the vehicle was repaired and returned. I would recommend Service King to my friends.
10/30/2015