It was easy from beginning to end. Deborah Batz was extremely helpful, kept me up to date on my car and explained everything clearly. I also appreciated the text messages also updating me about my car. Thank you.
2/2/2018
William A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Rohnda took very good care of me. She is very friendly and professional. The work that was done to my car was top of the line. I am extremely satisfied with the professionalism, customer service and work at Service King Livonia..thank you Livonia Team
2/1/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very pleasant to work with
1/31/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
very satisfied with how I was treated by the staff and Billy was very professional. I really appreciate it, thank you. My car looks wonderful, I'm impressed. Sincerely, Brian C
1/31/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair to the vehicle is perfect! Our service representative, Billie, was very helpful and courteous. Also talking to the repair technician afterwards was an excellent experience. Thanks for the great job done!
1/26/2018
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks it was great service
1/26/2018
Dominique P. VERIFIED CUSTOMER
Vehicle Make : Ford
I got my car back and now my horn isn't working. Took it in for them to see if they hooked it up when they finished repairing it, and they just gave me a bunch of bs. Claimed they'd look into it and i should get a call within an hour, and that i could bring it back, That was Monday... its Wednesday night and I've heard nothing back. Everytime i bring my car here it's an issue. I don't feel like I should have yo pay you to fix something that was working before i brought the car in.
1/25/2018
Shontell R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service was perfect! I will use Service King from now on. Billy was so polite and efficient. Every person there was helpful and polite. Loved it.
1/25/2018
Christian M. VERIFIED CUSTOMER
Vehicle Make : Ford
Had multiple delays, and I had to call them daily to hear about the delays.
1/25/2018
Ava L. VERIFIED CUSTOMER
Vehicle Make : BMW
Billy was my service guy and was excellent in every area. The other people in the office were excellent as well. The customer service was stellar and my car looked great.
1/24/2018
Lisa I. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy! Thank you so much!
1/23/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Debbie the adjuster was excellent as was the repair. No problems.
1/21/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Billy made the the experience quick and easy...he eplained the process from start to finish before and after the job was done. And keep me well informed as my vehicle was being worked on .. even the process of getting my rental car was easy..professional and polite service 11 outta 10 stars.
1/19/2018
Fourniertammy Fourniermatthew. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Billy was very respectful and polite. Everyone worked together to make this a low stress experience. The work was completed in a timely manner and looks great. I also appreciated the extras you did To go above and beyond like vacuuming the inside, cleaning the car and having it warmed up and ready upon pick up. I would recommend you to my family and friends if they need any work.
1/19/2018
Ashish T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am extremely satisfied and so much happy to see the work
You guys complimented. Superb, Fantastic not even on time but
Eight days before then estimated time. Kudos to your entire
Service king Team.
Thanks To Deborah too.
God Bless to all.
1/19/2018
Kurtis S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent repairs and paint job, good service rep
1/17/2018
Qadeer S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
1/17/2018
Nick H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was wonderful! I was pleasantly surprised to find that they vacuumed out my Jeep after the repairs. I will share my awesome experience with everyone I know and I will come back for a third, fourth, fifth time. Thank you!
1/13/2018
Bryan N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole staff is very courteous. Debbie asisted me with get the repairs done. She was very polite and professional. The repairs made to the truck were excellent. Twl thumbs for the whole staff at Service King.