Overall, a great experience. Communication was outstanding. However, a piece that goes over the newly replaced front bumper in the center of the car doesn’t look to have been reattached correctly leaving a gap between it and the bumper that wasn’t there originally. Also, curious as to why the odometer reading at pickup was about 60 miles more than what was shown as the reading at drop off on the placard hanging in the car when I picked it up.
Thanks.
Kristina
12/3/2017
Joan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Did not do a good job keeling me informed of progress and issues with needed repairs
12/1/2017
Mark S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service. Very friendly and helpful staff.
11/30/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Ford
Your customer service people are excellent, especially Christina and Jeff.
11/23/2017
Rebecca N. VERIFIED CUSTOMER
Vehicle Make : Ford
Extremely friendly staff, and went out of their way to be accommodating. Thank you!
11/23/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication and readily available. Repair itself was perfect. Thank you.
11/22/2017
David T. VERIFIED CUSTOMER
Vehicle Make : Scion
Really nice people
11/18/2017
Doan N. VERIFIED CUSTOMER
Vehicle Make : Audi
Took way too long. No sense of urgency
11/18/2017
Keith M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome and seem less experience.
11/17/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone at Service King was friendly and helpful. They went above and beyond to stay late after I got stuck in traffic and could not be there by 6pm to pick up my car. The repair work done was excellent and I am 100% happy with it. I would trust them with my car again.
11/16/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your front office girl and estimater were great!!!
11/9/2017
Nicole F. VERIFIED CUSTOMER
Vehicle Make : Nissan
They fixed my car in five days! They originally said it would take 11 days. Service king kept me informed by text messages.
11/4/2017
Bethany J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was very good overall! 10/10
11/1/2017
Cassandra C. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service, I would recommend this location again.
11/1/2017
Li L. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was smooth and they did a good job
10/28/2017
Ingrid D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Repairs were excellent, I can’t even tell that it was ever damaged
Service King kept me informed and finished ahead of schedule.
You will get a solid 10 from me!
10/28/2017
Semere S. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is some part is left,was interior part ,I told him ,he was agree,to fix ,I came today,I ask him why?isn't fixed,he say isn't part of accident, again he changed,his mind,he say let's fixed,he took my car,he back in more damage, I have both picture, I'm so feel bad,I wish the manger there,isn't there,I'm gonna talk to the manger allstate tomorrow morning.
10/26/2017
Nazire M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thankbyou very much,you guys did great job,i am happy
10/25/2017
Francesca C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you to Tom F. For awesome service throughout this whole claim process & Christina A's Assistance too. I really appreciated it all. Thanks very much! Sincerely, Fran-Francesca C
10/25/2017
Tashi S. VERIFIED CUSTOMER
Vehicle Make : Acura
There was a spot on my car that wasn't painted properly. But the gentleman said he would take care of it.