The employees were friendly and courteous. The time it took for the repair was very short. I was kept in the loop regarding the status of the repair constantly via email. I had a nice experience and I would use Service King without hesitation in the near future if the need arises.
8/28/2015
Sonia R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kyle was great and the car was ready ahead of schedule.
8/20/2015
Kathleen P. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent communication and my car looks great and done in a timely matter.The experience in getting my car repaired was done very well. THANK You
6/21/2015
Steven W. VERIFIED CUSTOMER
Vehicle Make : Ford
The Allstate survey service link did NOT go to a survey.... FYI......
6/19/2015
Lascelles L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am really appreciated for my repair and the convenience because I got my truck bad faster than what was on the paper thank you very much for your time.
6/16/2015
Willie D. VERIFIED CUSTOMER
Vehicle Make : Saturn
Yes, I was very satisfied and
happy with the work and how soon it was done, & the charming
way everyone treated me like I
was a vip thank y'all so much.
5/21/2015
James H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I never fill out question and answer feedback but for this experience I wanted to make sure the service long team heard my input. I ran into situation in which my car was not ready for weekend pickup and I had to leave for the weekend at that time even though my car would be ready for pick up in two hrs. I was very upset. They immediately got my rental car back for me and ensured if insurance would not cover my weekend charges they would. They had excellant customer service and even asked me about my weekend trip the following Monday. Very personable experience.I'm a business major myself and I am amazed at how some businesses can operate there services with such little concern for the customer in mind and that is not the case for this service king. I will be back and I will be sure to recommend this service king to my peers.
James H
5/11/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for your professionalism and an outstanding job on my vehicle.
Great Team, keep up the good work.
4/10/2015
Diane P. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service. Repair work top notch.
2/5/2015
Steve D. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Your staff was very informative & professional.
1/13/2015
Randy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
job well done plus the service was quicker than I expected.
12/25/2014
Lynda O. VERIFIED CUSTOMER
Vehicle Make : Kia
Great people to work with
12/24/2014
Paula W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My experience at Service King exceeded all of my expectations. Customer service was excellent from the time I dropped my car off till it was picked up. The repair work was perfect. Thank you for such a seamless and easy repair experience.
12/15/2014
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Kia
The car was not ready the steering problem was still there and that was my main concern also the rim was not done correctly but the staff was very kind and helpful so I'm sure by the time I pick up the car again everything will be in order also the communication was great
Thx
12/14/2014
Jesus T. VERIFIED CUSTOMER
Vehicle Make : Mazda
yes im very happy excited that my mazda look so good now. it looks brand new like right out of a show case room, tell your team that work on the red mazda they did a great job.. and also i dont know her name but she has blonde hair at the front desk she was so helpful and nice... thank you so much many thanks to all of you...WOW...
12/13/2014
Brandy G. VERIFIED CUSTOMER
Vehicle Make : Mazda
The all around service experience was excellent.
12/13/2014
Lori S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to say that I was very impressed with the
whole situation this week. First, it was the the professionalism I received as I dropped my car off. Next, was the updates of what was happening to the car. Last, was the final outcome. I was in tears when I saw how beautiful my car looked. I had an estimate performed on my front bumper and was sorry I did not follow through I will be back to get that done.
Thank you.
12/12/2014
Larry V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent updates and keeping the customer continuously up to speed. Quality of workmanship is outstanding.
12/12/2014
Jesus P. VERIFIED CUSTOMER
Vehicle Make : BMW
I was delighted with the customer service experience that I received from with Service King while fixing my BMW x1.