The updates were great - I didn't have to constantly call to find out how the job was progressing. If a delay was possible, I was told that the expected date might change. I asked that some buffing/painting be done that was not related to the accident and I was told that it would be done at no charge. I was very happy with my experience with Service King. It was recommended to me by a friend and I would, in turn, recommend Service King to anyone. Thank you.
12/3/2016
Rodalio C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service
12/2/2016
Tsou Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job.
11/30/2016
Christine L. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was quick easy and painless. Danny is fantastic, we will be back if needed!
11/30/2016
Kiley C. VERIFIED CUSTOMER
Vehicle Make : Toyota
really appreciate the quality work that was done and the professionalism and helpfulness of Brian Brand Brandler and Efren Abrego. I would recommend this place to others and use this place again
11/20/2016
Alexandria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate the beautiful work you did on my bumper, and how quickly it was done. You were also very accommodating getting me in on very short notice. Excellent customer service and work. Would recommend to others!
11/19/2016
Johnny N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staffs. Excellent customer services!
11/17/2016
Claudette R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was so great and responsive. Keeping me updated about my car being "happy" while it was being repaired was truly marvelous. I have never had such great attention before during my car repair. Keep up the good work!!
Claudette
11/12/2016
Jackie G. VERIFIED CUSTOMER
Vehicle Make : BMW
Your entire team was awesome. Friendly. Efficient. Got my car back ahead of schedule.
11/12/2016
Sherri K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I did like my car was done early but I was under the impression that my car was going to be washed and waxed. Basically they only washed and waxed my bumper... the also said they were going to repair my rim and they just washed it and for that matter wasn't washed at all. My rims were still dirty and my front window was washed so poorly that I couldn't see out of it when the sun hit it on my way home. . But the bumper looks good
11/9/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dottie and Danny get 10.
Did not come in contact with many of the staff, but I did note that they seemed happy to work there. Communication with your company was excellent. During the whole process they demonstrated that they were concerned about everything in my experience With Service king ????
Thank you for your help. And patients. ????????
Sincerely
Dave DeForest. ????
11/5/2016
Julia V. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was friendly and provided excellent service.
11/5/2016
Carmen B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The exhaust wasn't sticking out as far as it should on the side that got hit. I returned the following day and was told they "fixed it" and it was exactly the same. Then told to return the following Monday and they'd take it to a muffler shop and get me a rental.
I was told it was fixed, and the exhaust was then centered, but still pushed in. And I was told that that was all they'd be able to do.
Then I got a call from enterprise trying to charge me for the rental car for Monday, after being clearly told the shop would cover the rental. The enterprise agent said the shop eventually agreed to cover it.
11/3/2016
Shelley C. VERIFIED CUSTOMER
Vehicle Make : Kia
Edgar was really great through the whole experience.
10/29/2016
Adan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Edgar Paredes was a really great service advisor I really liked the way he explained everything with great detail.
Thank you much
10/29/2016
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Danny did a fantastic job! He kept in contact with me all the way through the process to completion of my car repair. Way to go Danny!!!
10/27/2016
James E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Outstanding communication, and friendly customer service. Thank you!
10/23/2016
Charlotte A. VERIFIED CUSTOMER
Vehicle Make : Scion
Edgar was so helpful & kept me updated through the entire process. My car was ready much faster than anticipated.