I could not be happier with the way Jennifer Stoaks handled my repairs from the beginning and to the very end of my claim!! She is a keeper and is a shining light for Service King!! Thank you Jennifer!! You Rocked it for me????????
10/6/2017
Brooke H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with my service. It was much quicker than I had thought and everyone was extremely nice and very friendly in the office, especially Bob!
10/5/2017
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jen was phenomenal!
9/30/2017
Robvolvo Group. VERIFIED CUSTOMER
Vehicle Make : Ford
Bob is a true professional !
9/30/2017
Marie-france S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Having Entreprise on site to get and drop off the rental car is extremely useful and saves time. I loved the convenience.
9/29/2017
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome job on two points: Timely communication on updates/progress, so I know what to expect; and job well done. Professional and customer focused. You say what you are going to do and did what you said you are going to do. Thank you.
9/28/2017
Youa L. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication problems! Text message would say my car was ready, I went in to get it, it was not completed. Manager never called me as promised. A new completion date was set, I never received my car on that day either. No one contacted me. I called the insurance company to help me. Service king set up another completion date. I again never got a call and went in. Surprise, it was still not completed! Finally after 3 weeks it was completed. Everyone failed to call me about my car!!! The messages I left also went unanswered! No communication with me whatsoever!
9/21/2017
Salvador A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great & professional job!!! Thanks
9/19/2017
Charlene S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jen did an awesome job of keeping posted on what was being done to my car and when it will be ready. All the staff was very helpful and friendly when i called and showed up.
9/19/2017
Jim F. VERIFIED CUSTOMER
Vehicle Make : Kia
Bob my service advisor was awesome this was my first insurance claim ever and I was satisfied beyond my expectations.
9/17/2017
Jesus P. VERIFIED CUSTOMER
Vehicle Make : Kia
****is extremely professional and makes you feel like family !
9/15/2017
Jobita B. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a excellent job. They continue sent me texts on my phone to let me know how close they were to completing my car. It looks fantastic plus they washed an vacuumed my car.
9/2/2017
Jon M. VERIFIED CUSTOMER
Vehicle Make : Kia
James was fantastic!! He provided updates on the repairs when promised and finished the car a week ahead of schedule. This is our 2nd experience with Service King and we are just as happy with the service and repairs as the first time. I recommend Service King to anyone I know that needs car repairs.
9/2/2017
Elias Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excellent.
9/1/2017
Rudolph S. VERIFIED CUSTOMER
Vehicle Make : Dodge
James was great an accommodating, my truck is better than ever!
8/25/2017
Fernando U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
James was absolutely amazing! He answered all my questions and was on top of everything. What a great experience.
8/23/2017
Angel A. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast service. Better treatment than other shops.
8/20/2017
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated Jennifer Stokes keeping me updated. She was very friendly. I also was very happy with the fact that my car was finished ahead of time.
8/19/2017
Chris S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The fixing of my vehicle is not complete. On my easy bike from service king I noticed my AC wasn't working. When I got home blue - been fluid poured from the bottom of my vehicle. Also, there was a cigarette butte in the compartment with us and some adapters. The isn't an ash tray in this vehicle, and I'm not a smoker. I called to inquire about the fluid 5 min prior to close but couldn't get past the automated voice.