Matt , my representative was very helpful and has a very nice personality. He kept me updated at perfect times. I always knew the status. Loved that! It was a perfect experience from Service King. Thank you so much!
12/30/2017
Pamela R. VERIFIED CUSTOMER
Vehicle Make : Ford
We loved the daily communications on how the repair was progressing. There was never any question on what was happening and when the work would be complete.
12/30/2017
Kyrstin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Austin was amazing. He was attentive, polite and prompt. Other team members at this Service King were not as friendly. No one is quick to greet you when you walk in. I'm glad Austin was my point of contact because he took great care of me, I'm not sure I would have been satisfied if someone else helped me based in my first impression. They could learn a thing about proper customer service from Austin. Car came out fast and done properly but customer service can make or break the experience and create or lose a long time customer.
12/30/2017
Janis F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Text updates were awesome and Austin was very thorough in explaining everything
12/29/2017
Peter H. VERIFIED CUSTOMER
Vehicle Make : Acura
Outstanding commitment to flawless execution
12/24/2017
Ai H. VERIFIED CUSTOMER
Vehicle Make : Acura
What can I say when my car is not ready to check or pick up?
12/23/2017
Ma Cristina. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keep me informed about the progress in the job and also for the excellent job you did. We really appreciate it.
12/22/2017
Walter A. VERIFIED CUSTOMER
Vehicle Make : GMC
I think service king made it a g4eat experience even though the insurance company was a hassle
12/20/2017
Janice C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very impressed with the quality of the work and the professionalism of the staff
12/16/2017
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service! Loved the continual updates, or progress! Great job on the car! Thank you everyone! Great work!
12/15/2017
Joe G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Lonnie handled the engagement with knowledge in a professional manner and kept me updated throughout. Thanks
12/14/2017
Scott S. VERIFIED CUSTOMER
Vehicle Make : Ford
The service I received from Matthew was exceptional and very professional. The repairs were completed early and the truck looks great, just like it was brand new.
12/13/2017
Joe T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience, very professional team.
12/9/2017
Lidia S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
11/20/2017
Matt R. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt did a great job, give him a pay raise NOW.
11/19/2017
Wendy R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Technician very informative and kind.
11/18/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Ford
Austin was a pleasure to work with and handled both of my cars to my complete satisfaction. I appreciated receiving regular updates regarding the status of the repairs and Austin was always very professional and friendly on the phone and during my visits to the shop.
11/18/2017
Bonnie D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks great. Austin kept me updated throughout the repair. Everyone helpful and professional. I’m very pleased.
11/18/2017
Robert A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent support. The text updates were great. Vehicle was completed on schedule.
11/17/2017
Marie L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have been doing business with them for years and love the people there and will recommend them to anybody who needs collision work done