Jordan made my experience with service king very pleasant. He was down to earth and considerate. I've never had to put a car in the body shop before so I was a little uneasy and confused about how it would all work out. But jordan and I think her name is nikki at the front desk, both of them really helped me out making this nice and easy.
8/2/2019
Abigale L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They helped me every step of the way and made sure I was taken care of! They are a great team!
8/1/2019
Jeff H. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was quick and professional. Always a pleasure to deal with Service King.
7/29/2019
William P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Services King did a great job on my truck and kept me up to date regularly on its progress.
7/29/2019
Hector Z. VERIFIED CUSTOMER
Vehicle Make : Dodge
From drop off to pick up, the experience was great! So great infact I doubt I'll have to contact your team again. Well unless someone hits my car again, in that case, after my insurance your team will be my next call!
7/21/2019
Karen P. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had communication issues with my assigned service advisor, Austin, as he never made a phone call (in the 3 weeks that my car was in the shop) and failed to communicate with me. However, the Regional Manager has recently taken over this store (while my car was in the shop), and he & Ashley made sure that things were taken care of once I voiced my discontent. When Ashley took over as my service advisor, I received excellent communication and my car was repaired quickly. She is a great employee! All of your employees should be trained in customer service from her.
7/9/2019
Susan S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jordan was amazing! There was a malfunction with the paint equipment which required a reboot. He knew that we were driving to Gulf Shores and needed my car. His superior customer service and problem-solving skills saved the day and got my vehicle done. Thank you Jordan and Service King!
7/6/2019
Alicia A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I especially liked the voice and text messages I received throughout with updates on the status of my vehicle.
6/24/2019
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for making this process as smooth as possible. Allstate and Service King are a great team. Like Allstate, you guys provide quality service at a good price.
6/22/2019
Mark R. VERIFIED CUSTOMER
Vehicle Make : Honda
I have gone to this service king on Davis Blvd and they always do a great job. Even though I live up in Coppell, I take my car and my wife to this service king because I am always satisfy with their work.
6/4/2019
Cynthia T. VERIFIED CUSTOMER
Vehicle Make : Ford
I was so impressed with the communication that was provided by Service King on the status of my vehicle repair.
5/7/2019
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Acura
New scratch on car, cracked fog light, two bumper clips are missing, and volume knob on radio is broke. Called the location was informed Austin was at lunch received no call back at all yesterday. Seems satisfaction isn’t a specialty.
5/7/2019
Nedina V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was fast and good service
5/3/2019
Tom F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I picked up my car yesterday and I already have a molding that is separating from the exterior of the car. It is not a big problem but it will need to be fixed. Your service has been great so far.
5/2/2019
Kyle H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They did a great job in getting my car back to like new. Thanks!
4/29/2019
Rahim Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very excellent and kind/polite service.
My car was not fixed properly - in both cases I had to bring my car back. Always very attentive and professional service though.
4/23/2019
Norman F. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair job was good. All texts said the car would be ready on April 24. Even the day you called me on April 16 to say the car was ready, your text still said you were on for April 24. Kind of hard to plan when we’re off that far.
4/18/2019
Arnold S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Will be back when the need arises
4/14/2019
Julie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am going to have go back and have a decal replaced that was not installed correctly