Excellent customer service from the time I came in to do my estimate all the way thru me going and picking up my car.
11/14/2015
Yvette S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks amazing, as good or better than new! Beautiful work done by obviously skilled professionals. I appreciate the timely status updates so I could plan accordingly. Every one from the office receptionist on was a pleasure to deal with. The rental car experience was also great.
Thank you all for a job well done. I would definitely recommend Service King. 10's all the way around.
11/13/2015
Filomena M. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional! Did a great job :)
11/12/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
People and service was amazing
11/10/2015
Sylvia T. VERIFIED CUSTOMER
Vehicle Make : Ford
Eddie was wonderful.
He kept me informed, finished the job early and gave me the car back much cleaner than I left it. It is nice to know that there are still businesses that talke pride in their work. And I'm sure it has to do with your employees especially Eddie.
11/6/2015
Caroline R. VERIFIED CUSTOMER
Vehicle Make : Kia
Quality repair work and excellent customer service
10/31/2015
Vicky R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
10/31/2015
Michael N. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great Job! You finished when you said you would. Thank you!
10/24/2015
Amber F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Staff!!!! Everybody was very professional & got my car done pretty fast!
10/21/2015
Dianne D. VERIFIED CUSTOMER
Vehicle Make : Honda
I was accused of damaging the rental car I had. There was nothing wrong with the car when I parked the car and was waiting for my car. I don't appreciate it. As for the repairs to my Honda, everything was fine.
10/21/2015
**** O. VERIFIED CUSTOMER
Vehicle Make : GMC
I noticed that the panel is still popped out below the tail light and the bumper.
10/20/2015
**** A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding job! Even the fit of the hood is better than when the car was new!
Your way of keeping customers informed of progress is especially noteworthy.
I'll certainly recommend your service to all.
10/17/2015
Rozaldy T. VERIFIED CUSTOMER
Vehicle Make : Honda
Service King is highly recommendable.
10/16/2015
Helen N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very happy. Thank you!
10/15/2015
Suzanne N. VERIFIED CUSTOMER
Vehicle Make : Toyota
No need to contact me. I believe my dissatisfaction was expressed clearly. In addition to being misleading about the progress of my repairs and taking far too long, I had to clean garbage out of my car upon it's return - blue rags that smelled of cleaning fluid and water bottles that were not mine. Although the extended rental costs seem to have been taken care of, in attempt to make this right, it is highly unlikely that I would ever return for other unrelated repairs.
10/3/2015
Roberta W. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was in for repair for **** week to coincide with my vacation. The majority of the repair was done however, an airbag light was not reset. The shop said they would need to bring out a different person to do this requiring additional time in the shop. I pointed out the the airbag light from the beginning.
9/30/2015
Laura D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair. Would like to be informed of the status prior to me calling and double checking.
9/30/2015
Mary W. VERIFIED CUSTOMER
Vehicle Make : Nissan
After dropping off my car I received no communication - even though I was asked and agreed to text message updates. I initiated all communication - what was the estimate and when would my car be ready for pick up?
Other than that, the staff was courteous, professional and apologized multiple times for the lack of communication.
9/26/2015
Alla D. VERIFIED CUSTOMER
Vehicle Make : Honda
The best costumer service, Chad was very nice, friendly, professional. The car was done on time and I highly recommend to my friends to use "king service" and I would definitely use them in the future.
9/26/2015
Liz A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I spoke with at Service King was super helpful and friendly! My car looks great, and I would definitely come back (but hopefully no more accidents)!