I was a little disappointed in how long it took to get my car fixed and I do not believe the team did a good job setting my expectations in how long it would take. On the phone I understand that it would only take a couple of days to fix. When I brought in I was told a week but would have an estimate before noon. No one called me with an estimate. I called on my way and the said they would call the following morning. After not hearing from them I called back that afternoon and they said it would be done in a week. Thanks believe d that tone a week from when I brought it in. This was pushed to a week and a half. In the end it took a week and a half just to fix the bumper. Which I feel was a long time for me to be without a car.
1/20/2018
Hilary W. VERIFIED CUSTOMER
Vehicle Make : GMC
Appreciate the good service and keeping me informed on the status of my vechice. Everyone was nice and helpful .
1/19/2018
Todd W. VERIFIED CUSTOMER
Vehicle Make : Honda
Brad was very professional and helpful.
1/19/2018
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Kia
The team was great to work with and the repairs look great!
1/16/2018
Susan W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Eddie was great ????
1/15/2018
Alberto H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had asked for a second set of repairs to be done on my car which was the passenger side mirror and the rubber strip on my driver side door that was coming off. Brad quoted me a price of 200 something and I agreed. I told him I'd like to get it done he said he would have them fix it as well. When I picked up the car those two things weren't done. Disappointing to say the least.
1/15/2018
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Experience with the staff was good; the fix looks great. Wish it didn’t take as long as it did.
1/14/2018
Julie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice. My car was done in a reasonable amount of time.
1/12/2018
James T. VERIFIED CUSTOMER
Vehicle Make : BMW
The repairs look good but I wasn’t happy with Eddie the person we were working with. There was an additional area that we wanted fixed that wasn’t fixed even though I tried to tell him when we dropped off the car but he didn’t take the time to find out what we wanted done. Eddie called me to tell me the car was done and when I left work early to make it there before the shop closed the car wasn’t ready because the front license plate was off. He said he would call me the next day but didn’t so I called him and told him that I would be there in 30 minutes to pick up the car but he left and had someone else help me.
So satisfied with the work that was done. Dissatisfied with the work that wasn’t done and with Eddie.
1/11/2018
Olatunde A. VERIFIED CUSTOMER
Vehicle Make : Audi
I am satisfied with the service I received.
1/9/2018
Hsuan-ming Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the good services.
1/5/2018
William P. VERIFIED CUSTOMER
Vehicle Make : Ford
Workmanship was excellent and the people went above and beyond to get my car back to me during the Christmas holidays.
1/3/2018
Eugene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the communication during the process
1/1/2018
Myrna G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am totally satisfied with a job well done. Mia kept
me posted with updates by text, which I found to be
very helpful. Joe was also very good with customer
service when there was a concern regarding the
radiator issue. Thank you to all those at Service
King for great customer service. Sincerely, Myrna.
12/30/2017
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and great service.
12/29/2017
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for the excellent repair on the car. It looks brand new. Thank you for taking the time to do an excellent job
12/17/2017
Eric R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Took way to long despite damages because parts were
Not ordered promptly. Parts were also not noticed they were needed right away. S
12/16/2017
Evelyn M. VERIFIED CUSTOMER
Vehicle Make : Honda
Service king did a very well job in fixing my Honda Pilot. Keep up the good work!