Excellent customer service. We are first time customers and will definitely use again if needed in the future!
3/25/2018
Edwin W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Joe and the team made the whole process so easy. I appreciate their positive attitude, personal attention and quality service.
3/24/2018
Kathlyn D. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service and communication sucked. The only real communication I received was from the automated text messages. No one called me to set up my appointment as I was told they would. When I arrived for my appointment, the guy that my appointment was apparently with said he was leaving and did just that so I had to wait for someone else. Have to repeate myself multiple times to multiple people because apparently no one filled in the form or added the notes from a previous call. No one called me with a time to pick up my truck on the day it was to be ready. Calling in always ends up getting you transferred at least once, placed on hold for extended periods of time, and/or hung up on.
3/24/2018
Joani L. VERIFIED CUSTOMER
Vehicle Make : Audi
Fabulous work and timely correspondence.
3/23/2018
Maria S. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast intake. Quality work.
3/23/2018
Chanika B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff are awesome. They keep you update and the did a fantastic job on my car.
3/23/2018
Jackie M. VERIFIED CUSTOMER
Vehicle Make : GMC
Eddie and the team at Service King in libertyville were amazing! I had such a great experience there and am feeling very thankful that they took such great care of me. I got my car ahead of schedule and they went above and beyond and it looked beautiful when I picked it up!!
3/17/2018
Susan P. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional, great attention to detail - the tech & Eduardo both wanted the job done to perfection. Was much appreciated.
3/17/2018
Jose D. VERIFIED CUSTOMER
Vehicle Make : Ford
I just want to said that the libertyville shop was phenomenal specially Eddy. Thank your very much.
3/17/2018
Chittu A. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome staff...so friendly! And very thorough in explaining what they were gonna do, what I needed to do, how long it’d take, etc. Would def recommend this shop to others!
3/17/2018
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service king did a great job on my collision. They worked super fast which I really appreciate and Eddie was great to work with. They were always in contact and keeping me updated on my car!
3/16/2018
Scott P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good regular communication on status or repairs
3/14/2018
Sayra F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for excellent service, I’m so happy!!!!
3/11/2018
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King was great. My repair went really well and looks great. My door locks are all messed up so I am trying to that out.
3/10/2018
Yalanda B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Finding my vehicle damage when I went out to my was the worst, but all of the staffing cushioned the experience and everything went smoothly. Re staff ROCK!
3/10/2018
Florentino C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work
3/8/2018
Raquel G. VERIFIED CUSTOMER
Vehicle Make : Subaru
A new problem occurred with my car that was never a problem before the collision. I have to assume that it was from the repairs or the collision, either way the problem was not found by the team but by me when I went to take my car. Now they still have it and I am still without a car. I am concerned with the thoroughness of my car’s evaluation, and I’m not sure that it was performed satisfactorily.
3/8/2018
John L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks great and so far it drives pretty good. Only one issue when hitting a bump it sounds like something is loose on the front end ... It sounds like a shock or maybe a stableizer bar or something along that line. I will be calling to have it checked out, otherwise I'm very happy with the work done on the car.
3/6/2018
Junqing H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Eddie was very helpful. There was a an issue that could’ve delayed my pick up date by three days but he managed to resolve in time for me pick up on the scheduled date. Thank you!
3/4/2018
Caryn W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Eddie did a great job taking care of me and car looks very good